
Richmond BMW Midlothian
Midlothian, VA
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The first time I’ve been able to pick a vehicle out online, drive to the dealership, and pick it up! Excellent customer service provided by each and every party involved! online, drive to the dealership, and pick it up! Excellent customer service provided by each and every party involved! More
The dealer is great. I want to say that the tech advisor had my loaner ready for pick up. Then after the oil change was completed he notified me that my rear tires were o I want to say that the tech advisor had my loaner ready for pick up. Then after the oil change was completed he notified me that my rear tires were out of tolerance and he gave me the option to replace them without pressure which I did. He told me the brands and he had them in the building installed them and completed the alignment. I am happy with the vehicle. I do not believe that this dealer was attempting to fleece me. That is really important. More
Service department is extremely professional and every visit they go above and beyond answering questions and keeping me in the loop on what is going on. visit they go above and beyond answering questions and keeping me in the loop on what is going on. More