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Richmond BMW Midlothian

Midlothian, VA

4.7
583 Reviews

12100 Midlothian Turnpike

Midlothian, VA

23113

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Showing 583 reviews

February 03, 2024

The first time I’ve been able to pick a vehicle out online, drive to the dealership, and pick it up! Excellent customer service provided by each and every party involved! More

by Mrs. Danielson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca
February 02, 2024

BMW has always given me excellent service feedback and customer service whenever I’ve visited the Midlothian branch! More

by nightnurse23rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Peterson
January 31, 2024

Excellent service. My service advisor kept me informed throughout every stage of the hr work being done More

by bamujahid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot
January 29, 2024

my service team responded promptly and respectfully. .as always ..work explained and completed as planned .. More

by kbyrd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team Scot McCormick
January 23, 2024

Great customer service and job well done within efficient time frame. Have recommended shop to other BMW owners. More

by Lexikalisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Peterson
January 22, 2024

Dealership always provides personal honest thorough dealings with reliable and friendly service. They go to great lengths to satisfy. Bravo! More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Yucaba
January 22, 2024

I brought my bmw in and they put a new MAF sensor on but the prove still persist. More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
January 20, 2024

The dealer is great. I want to say that the tech advisor had my loaner ready for pick up. Then after the oil change was completed he notified me that my rear tires were o More

by Brockd9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Mr Perry
January 19, 2024

Scheduling service is easy, the service writer was friendly, and the tech was knowledgeable, and efficient. More

by newbmw530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Yurcaba, Timothy, and Buddy Cauthorne
January 18, 2024

Service department is extremely professional and every visit they go above and beyond answering questions and keeping me in the loop on what is going on. More

by kmiddleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Peterson
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