Richmond BMW Midlothian

Service department is extremely professional and every visit they go above and beyond answering questions and keeping me in the loop on what is going on. visit they go above and beyond answering questions and keeping me in the loop on what is going on. More

The service writer was knowledgeable and friendly. They did great job and finished on schedule. The car was returned clean. I am a happy customer. They did great job and finished on schedule. The car was returned clean. I am a happy customer. More

Service manager Tim is the best It’s always very good to get a Loaner car to get a Loaner car More

From shuttle, ride, home to free state inspection and complementary car wash. These folks are top-of-the-line in my book. complementary car wash. These folks are top-of-the-line in my book. More

Service dept. 1st. Class. Helpful, courteous, and informative. Having car washed after service is a nice plus. 1st. Class. Helpful, courteous, and informative. Having car washed after service is a nice plus. More

Super friendly, accommodating, and not pushy. Let me look and process without pressure and assured my purchase! Let me look and process without pressure and assured my purchase! More

From start to finish Kerry took good care of me and made the whole process seem less. This was the first time I’ve bought a car in years I honestly felt good about buying a car. Also. Tim in accounting was the whole process seem less. This was the first time I’ve bought a car in years I honestly felt good about buying a car. Also. Tim in accounting was super nice and made the process smooth and quick. They value your time and really appreciate your business More

I always received Great and trusted work every time I come for services for my vehicle come for services for my vehicle More

Best dealership I have ever encountered. I am 75 years old and I have had several dozen cars. I am 75 years old and I have had several dozen cars. More

Professional techs and very cordial. They always describe the situation in layman’s terms so that the customer can make informed decisions. Very trustworthy. They always describe the situation in layman’s terms so that the customer can make informed decisions. Very trustworthy. More