Richmond BMW Midlothian

Roshan is very knowledgeable about the vehicles and very patient in making sure I felt comfortable with the features of the 328i X-drive. He provided information requested before visiting the dealership so patient in making sure I felt comfortable with the features of the 328i X-drive. He provided information requested before visiting the dealership so I could make the best choice of vehicle. Everyone in the dealership is friendly and courteous and makes one feel comfortable. More

This was my fifth car bought from this dealership. While BMW is an excellent brand, the service both before and after the sale keep me coming back to the brand. Walter Lanier, our salesman, was very helpfu BMW is an excellent brand, the service both before and after the sale keep me coming back to the brand. Walter Lanier, our salesman, was very helpful and professional and kept us aware of all details. Joe, the general manager offered a deal commensurate with our loyalty to the dealership and really made us feel that we were a valued customer ( actually we have felt this way from day one of our first car). Roshan Patel helped Walter explain all the intricacies of the i drive system. My wife and I felt that this was the best "delivery" of any car we have ever bought from BMW, Porsche or Audi. The service department is superb and we can't say enough about Bob ( Service Manager), Matt ( Service Advisor) and the other members of the department. We know that we can call them with any issue and have personalized, expert service. Buying a car is a large investment and the service after the sale plays a major roll in making one feel comfortable with the decision and maintaining loyalty. More

It has been a pleasure working with Roshan Patel for the second time to purchase my second BMW from him. With my second purchase, I knew that I only wanted to deal with him because he knew what I was looki second time to purchase my second BMW from him. With my second purchase, I knew that I only wanted to deal with him because he knew what I was looking forward and what I wanted. He is very knowledgable of the product. The transaction went smooth and it was also a pleasure working with sales and finance manager, Bob and Kelly. Also, the service department (Lance) is equally pleasurable to work with and will service this BMW as well. I have recommended Roshan to family and friends and will continue to do so. More

This is my second BMW from this dealership and they are always accommodating and very friendly. Would definetly recommend this BMW dealership to my friends! always accommodating and very friendly. Would definetly recommend this BMW dealership to my friends! More

RASHON WAS VERY HELPFUL AND FRIENDLY. HE WAS NOT PUSHY AND WAS ABLE TO ANSWER ALL OF OUR QUESTIONS ABOUT THE VEHICLE WE PURCHASED. WE HAVE PURCHASED SEVERAL CARS AND THIS WAS BY FAR THE BEST EXPERIENCE WE AND WAS ABLE TO ANSWER ALL OF OUR QUESTIONS ABOUT THE VEHICLE WE PURCHASED. WE HAVE PURCHASED SEVERAL CARS AND THIS WAS BY FAR THE BEST EXPERIENCE WE HAVE EVER HAD BUYING A CAR. I WOULD RECOMMEND THIS DEALERSHIP TO ANYONE. More

I had a fantastic sales experience with Roshan at Richmond BMW Midlothian. I am the second member of my family to lease a car from him and intend to return again when I’m ready for my next vehicle. Richmond BMW Midlothian. I am the second member of my family to lease a car from him and intend to return again when I’m ready for my next vehicle. His knowledge of the products is second to none and our transaction was smooth and easy. He consistently went out of his way to ensure I had an exemplary experience. I also had occasion to deal with the sales and finance managers who were equally adept, thoughtful and passionate about BMW. I will surely return. More

Rashon did everything possible to make me happy. The car was at the westbroad location, he had it sent to the midlothian location, and brought the car to my work. I ask for the car to be looked over by the was at the westbroad location, he had it sent to the midlothian location, and brought the car to my work. I ask for the car to be looked over by the MAZDA dealership (I was buying a used MAZDA) he took the car there and picked it up for me. Could not have asked for better service. Thanks Rashon for making this convient and easy for me. Will recommend all my friends there. Thanks Again More

Both of the employees mentioned above could not have been more professional. They called us back in a timely manner, answered questions, and were extremely helpful with the purchase of our 2 cars! As I told more professional. They called us back in a timely manner, answered questions, and were extremely helpful with the purchase of our 2 cars! As I told Roshan earlier, it was such a pleasurable experience, that when we are in the market to purchase our next BMW we would come to Richmond BMW first! And we are from Pennsylvania! Also, the drivers, Joyce and E.T.(sic) were wonderful as well. More

Working with Roshan and Kelly was a truly great experience. We walked in the door and four hours later we were driving away in our new Certified Pre-Owned BMW. This included us test driving a BMW experience. We walked in the door and four hours later we were driving away in our new Certified Pre-Owned BMW. This included us test driving a BMW and riding while they drove our trade in for pricing. Roshan was exceptional with all the details about the vehicle and all aspects of the buying experience. Kelly was truly the fastest we have ever experienced with a automobile dealership. The entire process was professional, tremendously experienced with details, and quick because of the professionalism and experience. We had to ask very few questions because everything had already been explained in great detail. We copared pricing to several web sites and found the pricing to be very competitive. A truly grand experience. More

These guys were friendly and most helpful. I got the car I really really wanted and a super low interest rate. I would definately tell all my friends, family and co-workers about my experience and highly re I really really wanted and a super low interest rate. I would definately tell all my friends, family and co-workers about my experience and highly recommend Richmond BMW Midlothian to everyone!!! More