Richmond BMW Midlothian

I entered this dealership with zero expectations set for purchasing a new BMW on 12/23/13. This dealership was referred to me by my cousin Richard Burwell after learning i was in the market for a new vehic purchasing a new BMW on 12/23/13. This dealership was referred to me by my cousin Richard Burwell after learning i was in the market for a new vehicle. Richard immediately put me in the great hands of Mr. Jimmy Poole, my sales advisor. I spotted the car I like and we took it out for a ride and the adventure begin! I had the pleasure of working with all of the gentlemen listed and can say that the experience was overall nothing less the perfect. In fact it was so great, I returned 2 days later and purchased a second vehicle with my fiancee. JOB WELL DONE!! More

Great transaction and people. Roshan was tremendous at finding a car to fit our needs and price range. Josh did a great job at showing my wife and I the car and it's features. finding a car to fit our needs and price range. Josh did a great job at showing my wife and I the car and it's features. More

My wife and I very pleased with the service we received from Richmond BMW of Midlothian. Jimmy and the staff are very professional and tended to my wife and every needs in making a BMW selection. We are from Richmond BMW of Midlothian. Jimmy and the staff are very professional and tended to my wife and every needs in making a BMW selection. We are truly well please with our BMW experience and looking forward to a long and wonderful relationship in the near future. We will gladly recommend Richmond BMW of Midlothian to as many people as possible. More

This was the first time ever when buying a new car I didn't feel like I was with a group of vultures. Josh is a treasure. He got back to me immediately on all my questions. He offered me a better deal t didn't feel like I was with a group of vultures. Josh is a treasure. He got back to me immediately on all my questions. He offered me a better deal that another BMW dealership and was very pleasant. I really bought the car from this dealership because of Josh. Joe guaranteed me a good interest rate for financing, even if I waited until Jan. 2 to purchase so I wouldn't have to pay the personal property tax in 2014. But the dealership got a coupon from BMW that was more than the 2014 tax, and they gave it to me, so I was able to get the car early and come out ahead since the discount with the coupon was more than the tax. It was a win-win for the dealership and me, and I felt they were looking out for me. Aaron was great to work with. I bought extra coverage and felt I was doing what was in my best interest instead of feeling like he was trying to squeeze every last dollar out of me. This is a great dealership and I'd recommend them to anyone. More

Roshen Patel did a great job showing us all of the features and functions of the new 2014 BMW 320i. He made the test drive enjoyable and informative! Troy Charles handled the financial portion the features and functions of the new 2014 BMW 320i. He made the test drive enjoyable and informative! Troy Charles handled the financial portion the transaction for us and made it as painless as possible and was very efficient in getting our deal completed quickly. We will highly recommend these two professionals to all of our friends, family, and co-workers! Sincerely, Steve R Wright More

My husband and I usually do not enjoy the car buying experience due to the haggling and sales pitches from dealerships. We didn't really have our heart set on purchasing a vehicle yet but Roshan was ex experience due to the haggling and sales pitches from dealerships. We didn't really have our heart set on purchasing a vehicle yet but Roshan was extremely knowlegeable with BMW and showed us every feature without us having to ask. Troy and Roshan made car buying a wonderful experience. I would highly recommend BMW Midlothian to everyone. They were professional, courteous and fun to work with. More

The dealership and personnel were very easy to work with, listened well, and allowed us to move in the direction we wanted in deciding what car we wanted. Understanding the leasing option and how it related listened well, and allowed us to move in the direction we wanted in deciding what car we wanted. Understanding the leasing option and how it related to the BMW corporate offer for leasing was very important to me. Both Rick and Jeff were patient and thorough in helping me understand the relationship between the offers. More

As a BMW owner, I always chose to go to this dealership location due to the level of customer service, friendliness and respectfulness of their entire team. This recent trip was to turn in my 2008 for a n location due to the level of customer service, friendliness and respectfulness of their entire team. This recent trip was to turn in my 2008 for a new vehicle...it was a great experience. Josh and Bob were wonderful to "deal" with and the process was painless! Thanks guys! More

It was a ok experience Josh Bolhuis was very helpful. Aaron Mason on the other was dismissive to my wife and his kindness seemed insincere. My wife felt disrespected dealing with him which made us feel Aaron Mason on the other was dismissive to my wife and his kindness seemed insincere. My wife felt disrespected dealing with him which made us feel uncomfortable. More

Dealer very patiently let us test drive various vehicles and versions of the SAV we finally purchased. Since it was an order the dealer kept us up to date on delivery and prepared paper work before we picke and versions of the SAV we finally purchased. Since it was an order the dealer kept us up to date on delivery and prepared paper work before we picked up the vehicle. The dealer provided financial advice without bias which helped us select purchase instead of lease as our best option. Overall a very professional and pleasant experience. More