Richmond BMW Midlothian

Roshan Patel and Bob Nance helped in buying the right car me. It was really nice working with them. I would refer them to my other friends. me. It was really nice working with them. I would refer them to my other friends. More

It was a relaxed, no pressure, what can we do to help you type of sales atmosphere. All of the staff encountered were knowledgble of the vehicles sold and services offered. Thanks!... type of sales atmosphere. All of the staff encountered were knowledgble of the vehicles sold and services offered. Thanks!... More

Josh was my primary contact at the dealership. He was very attentive and understood my needs. His enthusiasm was great and it was clear that he enjoyed his work. He was very knowledgeable and was willing very attentive and understood my needs. His enthusiasm was great and it was clear that he enjoyed his work. He was very knowledgeable and was willing to provide any information I was looking for. Bob's experience and knowledge complemented Josh's and he provided detail information on the different models in the BMW line. I felt that I was treated with respect and was important to their business. Good job guys! More

The ENTIRE staff at Richmond BMW was very welcoming from the time you enter the door. Rashan is very knowledgeable when it comes to all BMW models. During the test drive, he carefully explained all of the the time you enter the door. Rashan is very knowledgeable when it comes to all BMW models. During the test drive, he carefully explained all of the features within the car. He made the car buying experience very nice, and I haven't said that very often in past when working with car salesmen. Bob was also help during the transition process and equally knowledgeable with unique features of BMW automotive. Bob helped me after the sale with a couple of items promised by Richmond BMW. Kelly was smooth as always and I worked with her at another dealership on another purchase. Again, very knowledgeable!With all of the people mentioned above, they were not pushy and "in your face" about buying a car, and I like that! I had my first service issue with the car and the Lance (Service Advisor) was right on top of things. Even the shuttle driver who took me to work was extremely nice. Richmond BMW is THE place to go for overal service and excellence! Tony Edmerson More

Great experience with Roshan and dealership. Super fast closing. All questions answered in a very timely manner. Would gladly work with them again for a second BMW. closing. All questions answered in a very timely manner. Would gladly work with them again for a second BMW. More

Overall my experience with this BMW dealership was a great one. I was referred to this dealership by my mother who was in the process of purchasing her 7-series. I worked with two individuals Bob Nanc great one. I was referred to this dealership by my mother who was in the process of purchasing her 7-series. I worked with two individuals Bob Nance and mainly Roshan Patel. After listening to my must haves for a BMW Roshan worked hard to find a vehicle for me. He stayed in constant email conversation with me sending me a variety of options. Once I decided on a vehicle I liked; he called and explained the features and the process to purchase the vehicle from the dealership. Roshan explained all of my financing options and all the deals/discounts that I was eligible for. After we agreed upon the terms for financing, I was overnighted the financing paperwork and put in contact with Mr. Nance. They made the filling out of paperwork completely easy. Once the paperwork was completed they worked tirelessly to find a shipping company to ship my vehicle down to my location. Even after receiving my car Roshan was still helpful in helping me solve my concerns that I had about my 5 series. When it comes time for me to purchase another BMW I will definitely give them my business. More

I have been in the market for a new(er) vehicle for some I have been in the market for a new(er) vehicle for some time, and was specifically looking for a late model BMW M3 sedan. After searching several I have been in the market for a new(er) vehicle for some time, and was specifically looking for a late model BMW M3 sedan. After searching several dealerships in Northern Virginia, I found that Richmond BMW had the exact car I was looking for. I drove down to Richmond from Arlington on my day off to take a look at the vehicle and give it a test drive. After deciding that I would go ahead and trade in my 2005 M3 for the 2008, I found the negotiation and paperwork process one of the easiest I've ever done. My sales agent, Roshan, was very professional and did not use the typical pressure tactics that many car salesman use to close the deal. I believe I got this car at a very good price and the price offered by the dealership on the trade in was very reasonable. So, it was definitely worth the 100 mile drive from Arlington to purchase a new car. I doubt I would have been able to purchase this particular vehicle with the sales price and trade-in at a Northern Virginia dealership. Thanks for your professionalism and commitment to quality customer service. PS- I also enjoyed the "sea stories" of the resident "rocket scientist," Mr. Bob Nance. More

This was my first experience at a luxury car dealership. Roshan really took time to explain all of my options for my price range. My family and I were treated like royalty. I would recommend BMW Midlothian Roshan really took time to explain all of my options for my price range. My family and I were treated like royalty. I would recommend BMW Midlothian to all of my friends in the near future. We loved our experience so much, that my husband and I bought matching 5 series! More

Richmond BMW of Midlothian is by far the best car buying experience I have ever had. As soon as we stepped on the lot we were greeted by Troy who immediately made us feel comfortable. He then introduced us experience I have ever had. As soon as we stepped on the lot we were greeted by Troy who immediately made us feel comfortable. He then introduced us to our salesman Gary who was nice and very informative. Our car buying experience was quick and Gary was not a pressure salesman. I regret buying a car from anywhere else in the past. Bobby in finance was great also and took his time explaining options and all the paperwork that needed to be signed. I can't wait to buy my next car from them. I will send anyone I know to them to buy there next car. A+++++++++. Todd hollinger More

I purchased a new 2013 740i, and received it on 8/18/12. Roshan Patel and Bob Nance worked very hard getting my order in before BMW shut down production in August, they worked diligently getting pricing an Roshan Patel and Bob Nance worked very hard getting my order in before BMW shut down production in August, they worked diligently getting pricing and the new package configuration in order for me to complete and submit my order. They ensure that I was aware of BMW promotions, as well as USAA promotions on the 7 series. They made the process easy an effortless for me. They kept me updated on the building, shipping and arrival of my car at the port. Delivery was truly a unique experience, from the presentation and display of my materials, to patiently explaining the features of the car to me. I felt like I was the only customer there purchasing a car and was treated as so. Roshan & Bob made it a very exceptional experience for me, I felt like it was all about me when I purchased my car and when it was delivered. When I purchase my next BMW, it will be from Richmond BMW. I've already recommended them to my son, who purchased/received his 535I 6 days before me. This is one of the best BMW dealers I dealt with! Keep up the good work guys! More