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Richmond BMW
Richmond, VA
1,322 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,322 reviews
May 10, 2024
I am very happy with the way my last visit on April 30 was handled. I took the car in for a state inspection and waited on it. It was done on time and I got a complimentary car wash as well. Josh, the ser was handled. I took the car in for a state inspection and waited on it. It was done on time and I got a complimentary car wash as well. Josh, the service advisor, was very caring and kept me posted of the developments. I also really like the video taken by the mechanic. Keep up the good work guys! More
by Ravi4net
Employees Worked With
Josh Rigg
May 10, 2024
Everyone was so friendly and the sales team was very helpful, The finance Manager was very professional and patient to explain all the contracts to us. I thank the Richmond BMW staff for everything. helpful, The finance Manager was very professional and patient to explain all the contracts to us. I thank the Richmond BMW staff for everything. More
by timhjs
Employees Worked With
Ariel Sheets, Lazarus Joyner
April 28, 2024
I received Great service during my visit. Professional curtesy was displayed throughout my vehicle purchase. Each associate greeted me with a smile. Professional curtesy was displayed throughout my vehicle purchase. Each associate greeted me with a smile. More
by Regbranch1
Employees Worked With
Anneliese
April 24, 2024
Advisors are pleasant and try to keep you updated on vehicles progress. Technician doing state inspection noticed one tire was not the same as the other 3 (all tires purchased at same time), kudos to t vehicles progress. Technician doing state inspection noticed one tire was not the same as the other 3 (all tires purchased at same time), kudos to technician since I've had tires x 3 yrs. More
by dennis.connell
Employees Worked With
Travis Pearson, Allen Grim
April 16, 2024
When I come in to BMW to get my car serviced, Tom is exceptional, always spot on, very personable and takes good care of our needs as a customer. So when I have to come in, I don’t dread getting my car exceptional, always spot on, very personable and takes good care of our needs as a customer. So when I have to come in, I don’t dread getting my car serviced:-) More
by sassyaberger
Employees Worked With
Tom
April 13, 2024
Excellent automotive service and customer communication. All requested work was performed and a couple previously unknown problems were quickly repaired. All requested work was performed and a couple previously unknown problems were quickly repaired. More
by ronswin
Employees Worked With
Va
April 08, 2024
This dealership does great work and are really time conscious. The onl y negative thing I can say about this trip to the dealership is that they noted all the things I could/should get done but didn' conscious. The onl y negative thing I can say about this trip to the dealership is that they noted all the things I could/should get done but didn't suggest any of the coupons or discounts available for these expensive repairs. More
by Silkyshooter24
Employees Worked With
Dont know
