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Richmond BMW

Richmond, VA

4.7
1,074 Lifetime Reviews Review Dealership
Richmond BMW and Crown MINI of Richmond are now two separate dealerships/locations to better serve our BMW clientèle and our MINI clientèle. At Richmond BMW, it's not just about buying a car. It's about finding the right BMW or used car for you. Whether you decide to lease or buy a new BMW in Richmond, VA we're here to help. We're proud to serve customers from Colonial Heights, Petersburg, Fort Lee and Chester VA. Crown MINI of Richmond is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Both dealerships, Richmond BMW and Crown MINI of Richmond, are open the last two Sundays if every month, from 12 noon to 5 p.m.

8710 West Broad Street

Richmond, VA

23294

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Top Reviewed Employees

Steve Lerner at Richmond BMW

Steve Lerner

Internet Sales
5.0
Ashkay  Mahale at Richmond BMW

Ashkay Mahale

Sales
5.0
Anton Kulay at Richmond BMW

Anton Kulay

Client Advisor
4.9
Travis Pearson at Richmond BMW

Travis Pearson

Service Advisor
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

February 25, 2021

"Steven Lerner was extremely and very proactive in..."

- Mark R

Steven Lerner was extremely and very proactive in responding to my questions on the car in question via a quick text or phone call. Steve is extremely knowledgeable about the cars he sells; he knows his product. Very friendly to work with, with no high pressure sales gimmicks, making my decision between selecting a car from three other dealers, that much easier. On the day of purchase, Steve was extremely well organized and together with the business manager Mr.Dharanendra, actually made the car buying process quick and enjoyable. Would strongly recommend him and the dealership to my friends and family without reservation..

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Employees Worked With

Other Employees : Shashank Dharanendra

February 24, 2021

"Steve was an excellent sales man. No pressure, but very..."

- Scott Wainwright

Steve was an excellent sales man. No pressure, but very responsive to all our questions and concerns. I would buy from Richmond BMW and Steve again!

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Employees Worked With

February 16, 2021

"Mr. Steve, Mr. Akshay, & Mr. Shashank were all excellent..."

- ra9871a

Mr. Steve, Mr. Akshay, & Mr. Shashank were all excellent in assisting me as I purchased my first car. They made sure I understood what I was getting into while figuring everything out for my car. Without them, this wouldn't have been possible and I appreciate all the power they put into making this happen. If I ever want to purchase another car(BMW) in the future, I will first start by contacting them because all three of them are amazing in what they do and I wouldn't pick anyone else when trying to find a car. The customer service was excellent and if you ever are looking into purchasing a car (BMW), hit them up at the Crown Richmond BMW dealership. Additionally, Mr. Steve explained how my car worked after the paperwork was done and really put in the time to make sure I understood how to operate each button and that the car was in perfect condition before I left with it.

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Employees Worked With

Other Employees : Shashank Dharanendra- Business Manager

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Photos & Amenities

  • Free Starbucks Coffee
  • Free WiFi
  • Courtesy shuttle
  • Comfortable Lounge with Satellite TV
  • Pet Friendly
  • After Hours Drop-Off
  • Authorized Parts Store
Richmond BMW, Richmond, VA, 23294