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Richmond BMW

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Richmond BMW

4.9

935 Lifetime Reviews

8710 West Broad Street, Richmond, Virginia 23294 Directions

Sales: (804) 381-6041

Service: (804) 381-6041

Parts: (804) 381-6041

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Excellent

97% Recommended

4.9

935 Lifetime Reviews

View 12 Awards

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Richmond BMW and Crown MINI of Richmond are now two separate dealerships/locations to better serve our BMW clientèle and our MINI clientèle. At Richmond BMW, it's not just about buying a car. It's about finding the right BMW or used car for you. Whether you decide to lease or buy a new BMW in Richmond, VA we're here to help. We're proud to serve customers from Colonial Heights, Petersburg, Fort Lee and Chester VA. Crown MINI of Richmond is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Both dealerships, Richmond BMW and Crown MINI of Richmond, are open the last two Sundays if every month, from 12 noon to 5 p.m.

Top Reviewed Employees

Steve Lerner

Internet Sales

5.0

View 462 Reviews

Dmitriy Shapovalov

Team Lead

5.0

View 77 Reviews

Matthew Perry

General Manager

5.0

View 43 Reviews

Yousaf Omaid

BMW Genius

5.0

View 35 Reviews

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Latest Reviews

October 13, 2018

"Friendly Service"

- Daugherty.Megan

After searching for a car that met my criteria, I found one here and made the drive from PA to VA to check it out. Steve went out of his way to accommodate us from the moment we contacted him about the car. We were greeted with smiles. We never felt pressured to purchase and no assumptions were made by the staff that we were purchasing. I highly recommend Richmond BMW, especially Steve. His sense of humor was refreshing and didn’t make us feel like we were in a typical dealership.

Employees Worked With

Steve Lerner

5.0

October 08, 2018

"Thanks, Steve Lerner! We appreciate you!"

- JillW2018

We didn't find a BMW where we live so we drove 90 miles and found the price, quality, and customer service at Richmond BMW!

Employees Worked With

Steve Lerner

5.0

Anton Kulay

5.0

October 04, 2018

"Felt at home and everyone was so friendly and helpful"

- Traceyx3

Would recommend everyone I know to this dealership. Steven Lerner was so much fun and didn’t make me feel pressured. Was quick to answer all my questions and also help me with other options that I may want to consider in my car purchase. Very timely in his purchasing process and very helpful with questions I may have about my new car purchase. Called me that evening to give me even more info and to make sure I was happy with everything! Would buy another car from him in the future for sure😊

Employees Worked With

Steve Lerner

5.0

Rashon Patel

5.0

Balaji Trichy Rajamohan

5.0

Jenish Shah

5.0

More Reviews More Reviews

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Photos & Amenities

Free Starbucks Coffee
Free WiFi
Courtesy shuttle
Comfortable Lounge with Satellite TV
Pet Friendly
After Hours Drop-Off
Authorized Parts Store

View all amenities

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