Richmond BMW

I made an appointment via the MyBMW app, received prompt confirmation, and had a top-drawer visit. My concern was addressed very professionally, and to my complete satisfaction. Va Natale took great care of confirmation, and had a top-drawer visit. My concern was addressed very professionally, and to my complete satisfaction. Va Natale took great care of me - I'm happy to be a customer! More

I have been a customer of Richmond BMW for many years and have purchased both new and BMW Certified vehicles and have always used their service department. Their customer service has always been great all ar have purchased both new and BMW Certified vehicles and have always used their service department. Their customer service has always been great all around and I recommend them to friends and neighbors. Currently I work with Josh Fogg in Service and he does a great job! More

The team at Richmond BMW is always world class! They kept me informed at every step of the process while my car was being serviced and were always available to answer all of my questions. Thank you They kept me informed at every step of the process while my car was being serviced and were always available to answer all of my questions. Thank you so much for the wonder experience! More

It was a seamless, high quality experience. Marten was a knowledgeable professional who couldn't do enough to ensure the purchasing experience exceeded our expectations. Marten was a knowledgeable professional who couldn't do enough to ensure the purchasing experience exceeded our expectations. More

We purchased a BMW 540I in 2017. My husband only drove the car for 38K miles. We always had the car serviced at Richmond BMW and they do great work. We recently decided to sell th My husband only drove the car for 38K miles. We always had the car serviced at Richmond BMW and they do great work. We recently decided to sell the car. Richmond BMW was wonderful to work with. Steve Lerner provides incredible service. The manager Lazarus was very professional and offered us a very fair price. They purchased the car back from us and treated us as if we were purchasing a new car. Classy, professional, knowledgeable and just top notch! More

Kris , Lazarus and the whole team were great! All made the process easy…. And all were very client oriented …. So very helpful…. All made the process easy…. And all were very client oriented …. So very helpful…. More

From the time I exited my old car and drove off in my new BMW, the sales staff at Richmond BMW was excellent. Martin, my sales guy, greeted me and started showing me the Model I was interested in. He was ver BMW, the sales staff at Richmond BMW was excellent. Martin, my sales guy, greeted me and started showing me the Model I was interested in. He was very knowledgeable about the different features and specs. The manager, Hugh, worked with me to come to an agreeable price. Janesh, in Finance worked to get me a lower interest rate!!! Highly recommend this dealership. More

Staff was super supportive and helpful. No pressure along with solid knowledge of the cars and an easy transaction. No pressure along with solid knowledge of the cars and an easy transaction. More