Richmond BMW

The service dept had been providing me top notch service since 2014. As an example, at my last service the rep advised me that when I come in for my next state inspection and oil change a brake fluid flush since 2014. As an example, at my last service the rep advised me that when I come in for my next state inspection and oil change a brake fluid flush will be on the recommended device list. He could have waited until then to do that but was thoughtful enough to set expectations for my next visit so it wasn’t a surprise. More

I have been a customer of Richmond BMW for many years and have purchased both new and BMW Certified vehicles and have always used their service department. Their customer service has always been great all ar have purchased both new and BMW Certified vehicles and have always used their service department. Their customer service has always been great all around and I recommend them to friends and neighbors. Currently I work with Josh Fogg in Service and he does a great job! More

It was a seamless, high quality experience. Marten was a knowledgeable professional who couldn't do enough to ensure the purchasing experience exceeded our expectations. Marten was a knowledgeable professional who couldn't do enough to ensure the purchasing experience exceeded our expectations. More

The team at Richmond BMW is always world class! They kept me informed at every step of the process while my car was being serviced and were always available to answer all of my questions. Thank you They kept me informed at every step of the process while my car was being serviced and were always available to answer all of my questions. Thank you so much for the wonder experience! More

We purchased a BMW 540I in 2017. My husband only drove the car for 38K miles. We always had the car serviced at Richmond BMW and they do great work. We recently decided to sell th My husband only drove the car for 38K miles. We always had the car serviced at Richmond BMW and they do great work. We recently decided to sell the car. Richmond BMW was wonderful to work with. Steve Lerner provides incredible service. The manager Lazarus was very professional and offered us a very fair price. They purchased the car back from us and treated us as if we were purchasing a new car. Classy, professional, knowledgeable and just top notch! More

Kris , Lazarus and the whole team were great! All made the process easy…. And all were very client oriented …. So very helpful…. All made the process easy…. And all were very client oriented …. So very helpful…. More

From the time I exited my old car and drove off in my new BMW, the sales staff at Richmond BMW was excellent. Martin, my sales guy, greeted me and started showing me the Model I was interested in. He was ver BMW, the sales staff at Richmond BMW was excellent. Martin, my sales guy, greeted me and started showing me the Model I was interested in. He was very knowledgeable about the different features and specs. The manager, Hugh, worked with me to come to an agreeable price. Janesh, in Finance worked to get me a lower interest rate!!! Highly recommend this dealership. More

Had a great experience buying a used BMW 330i. Salesman, Jacky, was very helpful and knowledgeable. The Sales Manager was very supportive.during the transaction. Salesman, Jacky, was very helpful and knowledgeable. The Sales Manager was very supportive.during the transaction. More