Richmond BMW

Three Amazing People I got my car BMW 328 i - x drive from this showroom, a used CPO One. The car was shown by Andrea. Andrea answered all our questions. She knew the car I got my car BMW 328 i - x drive from this showroom, a used CPO One. The car was shown by Andrea. Andrea answered all our questions. She knew the car in and out. We visited the second day to meet her, but she was busy with another customer and so Eva took us and helped us buy the Car. The Finance person, Shashank was amazing and helped us walkthrough all the important things about financing a car. The three of them are amazing. More

Outstanding customer service Steve Lerner goes out of his way to help you and makes sure you are taking care of. He is very hands on with anything that is needed after the purchas Steve Lerner goes out of his way to help you and makes sure you are taking care of. He is very hands on with anything that is needed after the purchase of your new car. He can set up any technical gadgets like your navigation system and will explain how to use it. He even helped me clean out my old car and made sure I had everything I needed before I left the parking lot. He took the time to send me a personal thankyou and I was so impressed by this. If you need someone who will help you through the car buying process I would recommend Steve Lerner. More

Very easy and no pressure I just purchased a used BMW 335xi from BMW of Richmond with Steve as my sales person. They gave me all the details of the car, had it ready for a tes I just purchased a used BMW 335xi from BMW of Richmond with Steve as my sales person. They gave me all the details of the car, had it ready for a test drive, gave me great tips on acclimating to the car and best of all, no pressure. They just gave me the information I needed. They took care of the couple of minor issues that I identified and were flexible with price. Very easy. More

Check the service records I purchased a used 3series. During the process, the mechanical condition of the vehicle was misrepresented. After purchase, getting them to acknowledg I purchased a used 3series. During the process, the mechanical condition of the vehicle was misrepresented. After purchase, getting them to acknowledge the fault and repair the vehicle was an exhausting and lengthy process. They wanted me to pay them a few thousand dollars for an issue that was clearly shown in the service history, but wasn’t addressed during pre-sale reconditioning. They finally fixed it, but they definitely could have just made it right without all the hassle. More

Great experience I worked with Steve Lerner to buy a CPO BMW. From start to finish, Steve was very helpful - he sent me all information related to the car and also arr I worked with Steve Lerner to buy a CPO BMW. From start to finish, Steve was very helpful - he sent me all information related to the car and also arranged a ride for me to arrive at the Dealership. Once I completed the financial paperwork, Steve diligently went through all the features of the car with me. Very helpful as it is my first BMW. I would highly recommend Steve Lerner. More

Excellent service Richmond Bmw is my preferred dealership I live near Charlottesville but if I’m wanting to buy a new car I would go to Richmond I love the atmosphere Richmond Bmw is my preferred dealership I live near Charlottesville but if I’m wanting to buy a new car I would go to Richmond I love the atmosphere and the people there are much more friendly and I feel like they give you time to decide and make a decision for yourself and they are not pushy Steve Lerner is a number one salesman I would recommend this dealership. # 1 More

Good experience I am very satisfied with my expierence at Richmond BMW all thanks to Steve. He has tremendous experience and is knowledgeable. He was transparent thro I am very satisfied with my expierence at Richmond BMW all thanks to Steve. He has tremendous experience and is knowledgeable. He was transparent throughout the process and wanted me to find the right car. Thank you guys for everything. More

M235 Three Year Lease Don't buy or lease a car from anyone other than Steve Lerner! He is extremely knowledgeable, personable, and great to work with. He arranged my leas Don't buy or lease a car from anyone other than Steve Lerner! He is extremely knowledgeable, personable, and great to work with. He arranged my lease with the right terms and at a fair price, and assured everything was great from the moment I walked into the showroom until the lease disposition three years later. I'll also add an extra shout out to Akshay Mahale in the Finance office and Travis Pearson in the Service department. More

New BMW M3 purchase The guys at Richmond took great care of me in regards to my M3CS purchase. Steve Lerner made everything go real smoothly and this is great consideri The guys at Richmond took great care of me in regards to my M3CS purchase. Steve Lerner made everything go real smoothly and this is great considering I live out of state. I was nervous about buying a car over the phone and Internet but Steve made it all happen really easily. I would recommend him and the dealer to anyone considering a new BMW. Thanks Steve!! More

Great buying experience I don't live in Richmond and dealing with Steve couldn't have been any better. He was great to work with and unlike any other salesman I've worked wit I don't live in Richmond and dealing with Steve couldn't have been any better. He was great to work with and unlike any other salesman I've worked with when buying a car. Thank you for a great experience. I will be back. More