
Richmond BMW
Richmond, VA
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X4 service Great place to have your BMW serviced. Excellent customer service. They fixed a vibration that was felt when I breaking, it had been there since I pur Great place to have your BMW serviced. Excellent customer service. They fixed a vibration that was felt when I breaking, it had been there since I purchased it, and now my car performs better than when I first bought it. I even received text updates on my car while it was in service! I was very pleased. More
It was a great experience and I felt valued. I will always d Steve was AWESOME and very knowledgeable. He took the time to answer all of my questions and I am a very HAPPY customer!! Thanks Steve for helping us Steve was AWESOME and very knowledgeable. He took the time to answer all of my questions and I am a very HAPPY customer!! Thanks Steve for helping us and making it easy. More
The best dealership and Sales person in the Richmond area Steve is just an all around great guy and fun to talk to. I saw a BMW X1 I was interested in, contacted the dealer and Steve arranged for us to look a Steve is just an all around great guy and fun to talk to. I saw a BMW X1 I was interested in, contacted the dealer and Steve arranged for us to look at the car in the same day. Came back the next day and we worked up a deal within minutes - no hassle or stress. The whole dealership makes car buying easy and enjoyable. This let's you focus on what's important - your new car. More
Steve Lerner An AMAZING salesman. He made my purchase as effortless as possible! I purchased my car remotely, and he made it happen! I appreciate his profession An AMAZING salesman. He made my purchase as effortless as possible! I purchased my car remotely, and he made it happen! I appreciate his professionalism and friendliness. More
Excellent experience with Steve Lerner I recently purchased a BMW 330i from Richmond BMW. I live in Atlanta, however none of the local dealerships had the exact car I was looking for. I fou I recently purchased a BMW 330i from Richmond BMW. I live in Atlanta, however none of the local dealerships had the exact car I was looking for. I found a match at Richmond BMW and reached out to inquire about the car. Steve Lerner was my contact at the dealer and was exceptional throughout the process. Buying a vehicle over the internet is not easy and can be tricky. Steve was professional, quick to respond, and detail oriented throughout the process. He smoothly arranged all the logistics including all paperwork and shipping and ensured that I was comfortable throughout the process. We've had our car for about a month now and couldn't be happier. I give the highest recommendation to BMW Richmond and Steve Lerner. More
Professionalism + Resources = Top Service! Stopped in the Richmond location to check out their inventory and left that evening in a new car! Steve Lerner patiently answered my questions and hel Stopped in the Richmond location to check out their inventory and left that evening in a new car! Steve Lerner patiently answered my questions and helped locate cars I had seen on the website. Mr. Lerner was efficient, well-informed, and clearly experienced. Add his good sense of humor to the mix and you have an enjoyable car-buying experience. This is our household's third BMW. I spend a lot of time in my car (170k in 5yrs) and take driving, fuel efficiency, and comfort seriously. I visited BMW Welt in Munich last year and appreciated the tradition, the design considerations, and the history. The same values are honored by Mr. Lerner, Mr. Kulay, Mr. Shah and the team at Richmond BMW. Thanks! More
New car Great service, Steve was very helpful finding the model and style I wanted. He followed up and has taken time to answer my questions. I'd highly recom Great service, Steve was very helpful finding the model and style I wanted. He followed up and has taken time to answer my questions. I'd highly recommend reaching out to Steve. More
Fair and experienced salesman Steve did a great job. He was straight forward and worked well with my family. He has a lot of experience at this dealership. Thanks Steve Steve did a great job. He was straight forward and worked well with my family. He has a lot of experience at this dealership. Thanks Steve More
Steve Lerner is Awesome! My husband and I have bought 4 BMW’s from Mr. Steve Lerner. He always provides incredible customer service. His knowledge and expertise is unsurpass My husband and I have bought 4 BMW’s from Mr. Steve Lerner. He always provides incredible customer service. His knowledge and expertise is unsurpassed. Steve has always made us feel that we are his only customer and treats us with respect at all times. We value Steve’s recommendations and consider his opinion on making such an important decision. Steve goes out of his way to make sure all our concerns and questions are addressed. Thank you Steve for all you do! Joe and Wendy Clare More
Excellent Service I was in need of a new car as mine was on the brink of breaking down, I contacted the dealership and Tim, Steve, Pam, and the rest of the gang over at I was in need of a new car as mine was on the brink of breaking down, I contacted the dealership and Tim, Steve, Pam, and the rest of the gang over at Richmond BMW worked hard to get me into a vehicle to fit my needs and budget. They were all very professional and kind. I feel confident I made the right choice and will refer anyone looking for a new or used BMW to look them up More