Richmond BMW

Great experience in buying a used Toyota Steve Lerner was responsive to emails, phone calls and texts, picked us up at a train station, and got us out the door, deal done - in about 2 hours. Steve Lerner was responsive to emails, phone calls and texts, picked us up at a train station, and got us out the door, deal done - in about 2 hours. I've never enjoyed buying a car so much - great guy and won't steer you wrong! JGranger More

Satisfied Customer Steve Lerner provided me with exceptional customer service. He is knowledgeable, honest, and he is a likable guy (we spent hours together). He helpe Steve Lerner provided me with exceptional customer service. He is knowledgeable, honest, and he is a likable guy (we spent hours together). He helped me find a quality vehicle while doing so in a relaxed atmosphere. I felt at ease, comfortable, and feel like a made a good purchase with Steve's assistance. In fact, everyone I encountered at the dealership was welcoming, had great personalities, and really listened to my needs as a customer. Everyone seemed to work as a cohesive team, truly the best car buying experience I have ever had! I will recommend Steve Lerner and Richmond BMW to friends, family, and/or anyone who ask me about my new BMW! Thank you! More

Excellent Used Car Experience I was assisted by a gentleman by the name of Steven Lerner in the Sales Department regarding a used car. When I first stopped by we were told that the I was assisted by a gentleman by the name of Steven Lerner in the Sales Department regarding a used car. When I first stopped by we were told that the car was already sold. I then had to leave town for a few weeks when Steve contacted me that the car was ultimately available. He put in many hours assisting me and answering all of my questions. At the end of the day I was very pleased with his professionalism and level of service. In addition to Steve, Joey and Anton were also a pleasure to work with. More

Exceptional personalized customer service! My experience at Richmond BMW was phenomenal. I was assisted by the sales representative by the name of Steven Lerner. Steven was very knowledgeable,p My experience at Richmond BMW was phenomenal. I was assisted by the sales representative by the name of Steven Lerner. Steven was very knowledgeable,professional and welcomed my husband and I to the BMW family. We will certainly recommend Richmond BMW to our friends and family. If you stop by Richmond BMW on West Broad ask for Steven Lerner. More

CPO BMW 328i purchase Nick Iantosca, Akshay Mahale, Matt Perry and Steve Lerner were all most helpful during my BMW decision. From the test drive, the paperwork, dealing wi Nick Iantosca, Akshay Mahale, Matt Perry and Steve Lerner were all most helpful during my BMW decision. From the test drive, the paperwork, dealing with the demands of my previous vehicle off property, to the delivery of my new car, the entire process was great .. a very efficient, good experience. They were very knowledgeable and never made me feel pressured. Overall, I was very mpressed with the dealership. More

2007 328 Enjoyed working with Steve Lerner to buy my first car! It was a great and easy experience. I would highly recommend working with Steve to anyone. Enjoyed working with Steve Lerner to buy my first car! It was a great and easy experience. I would highly recommend working with Steve to anyone. More

Purchase of 2017650ix convertible Matt and Steve Lerner made the leasing of my new 650ix convertible a great experience. I would highly recommend them to anyone. I will definitely retu Matt and Steve Lerner made the leasing of my new 650ix convertible a great experience. I would highly recommend them to anyone. I will definitely return to this dealership. More

Excellent Sales and Service Thouroughly enjoyed dealing with Steve Lerner when custom ordering my BMW M2. He kept me up to date throughout the timeline on where my car was in the Thouroughly enjoyed dealing with Steve Lerner when custom ordering my BMW M2. He kept me up to date throughout the timeline on where my car was in the production and shipping process. Additionally, he was able to track down an umbrella I left in my car that was traded in three weeks prior, and return it to me. I also had the preasure of dealing with Joey Harris to secure my allocation and with Josh Alford to make the paperwork process painless. An all around great trio to work with when purchasing a new car. More

Amazing customer service We are repeat customers of Steve Lerner and will continue to come back. Steve's level of customer service is wonderful. Would recommend to friends. We are repeat customers of Steve Lerner and will continue to come back. Steve's level of customer service is wonderful. Would recommend to friends. More