Richmond BMW

Great Experience with Steven Lerner Steven Lerner provided a GREAT experience. Honest, respectful, went above and beyond to help me purchase a BMW. No hassle, no stress buying experien Steven Lerner provided a GREAT experience. Honest, respectful, went above and beyond to help me purchase a BMW. No hassle, no stress buying experience. I highly recommend Mr. Steven Lerner. Thanks!!! More

Fantastic service The entire business is a wonderful environment. Completely stress free experience again. Simple, efficient, polite, professional and always with a smi The entire business is a wonderful environment. Completely stress free experience again. Simple, efficient, polite, professional and always with a smile. Thank you Scott Hornbeck. More

Outstanding Service I have been dealing with Richmond BMW for better than 15 years. They have always gone above and beyond my expectations to satisfy me. Dennis Morgan in I have been dealing with Richmond BMW for better than 15 years. They have always gone above and beyond my expectations to satisfy me. Dennis Morgan in the service department is second to none. He has taken excellent care of me and always keeps me updated on the status of my vehicle. More

BMW Service Scott Hornbeck was mty Service Advisor, Each time I come in to get my BPM service - he is always a pleasure to work with, he goes over and beyond t Scott Hornbeck was mty Service Advisor, Each time I come in to get my BPM service - he is always a pleasure to work with, he goes over and beyond the call of duty! He is an asset to your BMW Team! All the Best! Scott - keep up the awesome work and for giving " World Class Service" 07/15/2015 More

Built X5 on line Kirk Randolph was great to work. We built the car on line. It was delivered 3 weeks later. The car was admired by folks inside the dealership while pa Kirk Randolph was great to work. We built the car on line. It was delivered 3 weeks later. The car was admired by folks inside the dealership while paper work was completed. More

Great service Dawson McKenzie is the man to see. He knows BMW's inside and out, and will treat your car like it is his own. The entire service department is a ple Dawson McKenzie is the man to see. He knows BMW's inside and out, and will treat your car like it is his own. The entire service department is a pleasure to deal with. More

Great service experience Dawson Mckenzie was fantastic. He has an excellent knowledge base and people skills. He kept me informed about the status of my vehicle and did exac Dawson Mckenzie was fantastic. He has an excellent knowledge base and people skills. He kept me informed about the status of my vehicle and did exactly what I wanted. More

Great Customer Service from Service TEam Been working with Scott Hornbeck since January 2014... first with Z4 and now 328I. Always professional and very knowledgeable. Makes sure my car is in Been working with Scott Hornbeck since January 2014... first with Z4 and now 328I. Always professional and very knowledgeable. Makes sure my car is in and ready as promised. Love my car but Scott and the team are an additional perk to having my BMW. More

A+ customer service! Scott always provides first class service!! Always very helpful when ever I need any maintenance or repair!! Thank you so much and Keep up the great w Scott always provides first class service!! Always very helpful when ever I need any maintenance or repair!! Thank you so much and Keep up the great work! More

Superior client service - Dennis Morgan at Richmond BMW Dennis Morgan and Ronnie Minor with Richmond BMW service are THE BEST. I have brought my vehicle to Richmond BMW for several years and it is an excell Dennis Morgan and Ronnie Minor with Richmond BMW service are THE BEST. I have brought my vehicle to Richmond BMW for several years and it is an excellent experience 100% of the time! I always receive superior client service and repairs are complete, correct and on time. It is apparent they care about my vehicle operating safely and at its best. I would recommend this service department and dealership to anyone. Thank you, Dennis Morgan and Ronnie Minor! More