Richmond BMW

Wonderful Buying Process Thank you Crown Mini, Paul, James, Dan, Maxwell, Rebecca, Josh and Leah for making my purchase of my new 2015 MiniCooper so nice. You all were quite Thank you Crown Mini, Paul, James, Dan, Maxwell, Rebecca, Josh and Leah for making my purchase of my new 2015 MiniCooper so nice. You all were quite helpful in answering all my questions and making the buying process "no stress" and "no pressure." I will recommend your dealership to all I come into contact with. I appreciate all that you do with your focus on the customer. Tom More

OMG I am in love My recent experience with Crown Mini was incredible. They were more than helpful in discussing and answering my questions. My Mini Advisor Rebecca an My recent experience with Crown Mini was incredible. They were more than helpful in discussing and answering my questions. My Mini Advisor Rebecca and her team treated me like family. She listened to everything I was looking for in a Mini she selected an awesome Mini and we went for a test drive and I was in love all over again. The 2015 Mini Cooper S Rebecca brought me is an amazing car and the features and packages that where on the car were overwhelming in a good way. I could not have asked for anything more… well I could… and I did… and Rebecca and her team made it happen. I am so thrilled with the car. I was at a loss for words… I thought my 2006 Mini Cooper S was cranked to the top, but the 2015 cooper S I drove and purchased is cranked up 11+. OMG I need a race track. I just want to say to everyone at Crown Mini of Richmond you have got a great asset in Rebecca she is extremely knowledgeable and listens well and can turn anything it into something phenomenal, everyone else from Dan the trade-in dude to Josh the finance Manager was great and I thank you all. A special thank you goes to you Rebecca, for your time and knowledge and your ears, you made my dream car a reality. My car is UNBELEIVABLELY OFF THE HOOK. Charles Brammer More

Thank You This is my 3rd BMW I have purchased from Steve Lerner. It is nice to deal with someone who cares about his customer and is knowledgeable on his produc This is my 3rd BMW I have purchased from Steve Lerner. It is nice to deal with someone who cares about his customer and is knowledgeable on his product. More

Good experience Good dealership to go to. Treated great from beginning process to the end. Good customer service. Would recommend to anyone Travis wood s was a grea Good dealership to go to. Treated great from beginning process to the end. Good customer service. Would recommend to anyone Travis wood s was a great help to us. Real professional More

Excellent sales representative I went to Richmond BMW on 2 different occasions and was originally greeted by Travis Woods and also on my second visit. Travis was very professional a I went to Richmond BMW on 2 different occasions and was originally greeted by Travis Woods and also on my second visit. Travis was very professional and at the same time casual and listened to your wants and needs to try and place you in exactly what you were looking for. Travis also introduced me to a few other individuals there and they were all very pleasant to associate with. I would highly suggest to anyone to talk with Travis and you will be extremely satisfied. More

Best Service Ever!! I would highly recommend Richmond BMW for excellent service, very talented staff and happy atmosphere. (everyone seemed to be in such good a mood...s I would highly recommend Richmond BMW for excellent service, very talented staff and happy atmosphere. (everyone seemed to be in such good a mood...smile everywhere) This was one of the best visits at Richmond BMW. My Service Representative, Mike (Rick), was very informative and really knowledgeable on what it took to keep my 2014 BMW X1 running efficiently, my thanks to him. Also, thanks to the mechanics that worked on my vehicle....you guys do excellent work! If I must say, you're really good at what you do...so, keep up the good work. The dealership, overall, makes sure that you're well taken care of and having such a well staffed facility...you can only smile. Thanks Again. More

Amazing Dealership If you are looking for a new car I would defiantly recommend going to Richmond BMW. Travis sold me my 2013 Honda Civic and its everything I wanted. It If you are looking for a new car I would defiantly recommend going to Richmond BMW. Travis sold me my 2013 Honda Civic and its everything I wanted. It was by far the best experience I have ever had at a dealership, everyone that works there is so friendly and nice and they don't bombard you as soon as drive on the lot, which is amazing. I would defiantly recommend you go see them if you are in the market for a new car!! More