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Richmond BMW

Richmond, VA

4.6
1,324 Reviews

8710 West Broad Street

Richmond, VA

23294

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Showing 1,324 reviews

June 01, 2015

Highly professional sales team Steve Lerner answered the call when we started our search for a new BMW and he worked tirelessly and cheerfully even getting soaked in the rain to giv More

by FansofSteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lerner
Jun 03, 2015 -

Richmond BMW responded

Thank you for the outstanding review, and I will be sure to pass the compliments along to Steve. I am beyond proud to know that you had such a wonderful experience and we appreciate your recommendation. Please let us know what we can do for you during your next visit. Best, Matt Perry, General Manager

June 01, 2015

The best car buying experience I've had! As a second time buyer I have always been treated fairly and professionally at BMW Richmond. My daughter just purchased her first BMW and Steve Lerner More

by bmw4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lerner, Josh Alford, Dmitriy Shapovalov, Paul Baldwin
June 01, 2015

Great Mini Service! This was our first trip to Crown Mini and actually our first service appointment on our new Mini and the people just couldn't be nicer! The gentleman More

by Lauren11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Nelson
Jun 03, 2015 -

Richmond BMW responded

Lauren, thank you for taking the time to leave your feedback! I'm happy to hear that you received top notch service and that you were well taken care of. Please let us know what we can do for you during your next visit and we look forward to helping you again soon. Best, Matt Perry, General Manager

June 01, 2015

Highly Recommended !!Great service!! Travis Woods was very helpful and got me exactly what I was looking for and in my budget.Unlike other dealerships they didn't forge More

by rushipatel09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Woods, Travis Woods
May 30, 2015

I recommend Steven Lerner at Richmond BMW. Steven was very helpful through the process. My previous vehicle was a 2005 X3 which gave me some problems. Richmond BMW purchased the X3 and gave m More

by tomtech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lerner, Dennis Morgan, Eddie Dunn, Dmitriy Shapovalov
May 26, 2015

hazzle free, great saleswoman, great financial guy too I went to another mini dealership first, had bought my first mini cooper hard top with them 3years prior. They did not want to work a deal I was plea More

by meadorc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alford
May 27, 2015 -

Richmond BMW responded

Thank you for the fantastic review! I am so happy to hear that you had an excellent experience with Crown MINI and that we were able to help you find the right MINI Countryman for you. Please let us know what we can do for you during your next visit and we look forward to seeing you again soon. Best, Matt Perry, General Manager

May 25, 2015

Great service, good deal, enjoyable experience i give this dealer a superb rating. Our salesman (Steven Lerner) was technically knowledgeable. He planned an excellent test drive that demonstrated More

by P and J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather (from finance), Steve Lerner
May 27, 2015 -

Richmond BMW responded

Thank you for the outstanding review! I'm thrilled to hear that you received excellent service and that you thoroughly enjoyed your time with Richmond BMW. Please let us know what we can do for you during your next visit and we look forward to helping you again soon. Best, Matt Perry, General Manager

May 14, 2015

Great sales staff and finance staff. This weas by far the best experience that I have had buying are car these guys are great, if you want to buy a BMW this is where you should go. N More

by rganderson2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Iantosca
May 13, 2015

Making the sale so easy! Steve Lerner made the process so easy. I had a car I purchased from Richmond BMW four years ago and they had a vehicle I was interested in. All of t More

by AFrasier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lerner, Charles Armstrong, Dmitriy Shapovalov
May 12, 2015

Exceeding Expectations Everyday Richmond BMW/MINI is truly a joy to visit for sales/service. I am on my 4th vehicle (2BMWs/2MINIs) and I doubt I ever go anywhere else. In all these y More

by MiniK8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Herbert, Rick Nelson, Daniel Weinberger, Paul Baldwin
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