
Richmond BMW
Richmond, VA
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I had a wonderful experience during my last visit for service at Richmond BMW. Mike, my advisor, was ever courteous and professional. He provided me k sights on my next service Ms that are due and answer service at Richmond BMW. Mike, my advisor, was ever courteous and professional. He provided me k sights on my next service Ms that are due and answered all my concerns about my car. More
Jonathan was great! He started with assisting me with the viewing of two different BMWs, after we talked about the comparisons between the X1 and X2, we took the X1 for He started with assisting me with the viewing of two different BMWs, after we talked about the comparisons between the X1 and X2, we took the X1 for a test drive. During the drive, Jonathan did a great job selling the vehicle and showing off all the "special features" in the model! At that point my decision was made and I was purchasing my vehicle at BMW with Jonathan! When I was ready for purchase, he was available and ready to deal with all of my situations, ie trade in and financing! He was amazing and made the car buying experience wonderful and anyone who purchases a car from him is in great hands! Thank you BMW and happy to join the family! More
My experience with Steven Lerner has been wonderful yet again! He has helped me with a couple cars so far and he is the most knowledgeable salesman for BMWs, their latest features, older models and feature again! He has helped me with a couple cars so far and he is the most knowledgeable salesman for BMWs, their latest features, older models and features and other car brand features for comparison. More
Very friendly and courteous staff. The vehicle was service by professional staff. The prices for repairs are average. Great services. The vehicle was service by professional staff. The prices for repairs are average. Great services. More
I purchased a 100,000 miles extended warranty with BMW. At 99,000 miles I took the car in for service and asked for a thorough inspection. I was told that everything looked good. When I brought the car b At 99,000 miles I took the car in for service and asked for a thorough inspection. I was told that everything looked good. When I brought the car back in for an oil change at 107,000 miles, I was told that the car needed $5,000 of maintenance related items. This clearly seemed wrong to me. More