Richmond BMW

My wife met Anja on a Sunday and test drove a Mini Convertible. She fell in love with both the car and Anja. I met Anja on Wednesday and signed all the papers and I too fell in love with both. The car Convertible. She fell in love with both the car and Anja. I met Anja on Wednesday and signed all the papers and I too fell in love with both. The car is hot and.......... Anja is very personable and professional. Answered all questions and made us feel at home and happy to buy a new car. I highly recommend Anja and Crown Mini if you are even thinking of buying a car. More

My experience purchasing a car at Richmond BMW was excellent. Every person that I worked with made sure my experience was unforgettable. I received a great trade in for my vehicle and fabulous custo excellent. Every person that I worked with made sure my experience was unforgettable. I received a great trade in for my vehicle and fabulous customer service when purchasing my used Audi. Richmond BMW went the extra mile to take care of an issue with the window seal on my convertible top of the vehicle that I purchased. That was beyond my expectations and I would definitely buy another car at this dealership and I have already bragged about my great experience to family and friends. The customer preferred program is excellent and will definitely result in repeat customers, including me! More

I'm writing to let other potential buyers know that Richmond BMW is a quality dealership and has good people working for it. I was in the market for a used car and had no experience with either BMW or Richmond BMW is a quality dealership and has good people working for it. I was in the market for a used car and had no experience with either BMW or this dealership. From the start, everyone was knowledgeable, helpful, and very accommodating to my needs. The place is friendly, clean, and well run. I'd recommend it to other used and new car buyers. More

Steve Lerner is by the the most knowledgable, friendly, and thorough sales person I have ever worked with. He makes every aspect of the buying experience easier, and provides valuable insights and "nuggets and thorough sales person I have ever worked with. He makes every aspect of the buying experience easier, and provides valuable insights and "nuggets" of information. Also, we had our 2 younger kids with us and Steve made sure they were happy and content the whole time. It's really all the small things that Steve does that makes the purchase such a pleasant and stress-free experience. Recommend him to everyone. More

Steve Lerner is exactly the kind of sales representative I want to work with when purchasing a vehicle. He is incredibly knowledgeable about the cars, the process and is very concerned that the choice I was I want to work with when purchasing a vehicle. He is incredibly knowledgeable about the cars, the process and is very concerned that the choice I was making was right for me and my family. He was professional, courteous and a pleasure to work with. Dan Weinberger handled the leasing for our deal. He worked very hard to make sure we received a GREAT Rate and explained the different options we could add on without any pressure. He is very knowledgeable about financing, was a professional and easy to work with. I would recommend Richmond BMW, Steve and Dan to anyone who is in the process of searching for the perfect car! More

Was at the dealership with my brother who purchased a car, he's visually impaired. Steve was very friendly, courteous and very helpful. Everyone in the dealership was friendly and spoke to us. Paul was r car, he's visually impaired. Steve was very friendly, courteous and very helpful. Everyone in the dealership was friendly and spoke to us. Paul was right there to help when Steve had to run off to do something else and I can't say enough about the service to those two. Josh was very helpful with my brother having all of that paper work to sign. I will surely recommend Richmond BMW to my friends and family. More

This was the best new car purchase that we have experienced. Anton Kulay was much more than friendly. He is very professional, very thorough and knows how to make a sale. You couldn't ask for a experienced. Anton Kulay was much more than friendly. He is very professional, very thorough and knows how to make a sale. You couldn't ask for a more accommodating manager than Dmitriy Shapovalor. Joey Harris was efficient and very helpful. . More

I love Crown BMW, Westbroad, every time I visit I always leave HAPPY (other places I feel "taken to the bank") everyone there is wonderful! leave HAPPY (other places I feel "taken to the bank") everyone there is wonderful! More

Worked with Charles Armstrong very knowledgable and easy to work with ..wish I had more time to go over vehicle but had a very long wait from the time I agreed to buy the vehicle until I was able to sit to work with ..wish I had more time to go over vehicle but had a very long wait from the time I agreed to buy the vehicle until I was able to sit with the finance department. I got there at 10am and did not leave until 4pm. But overall the people were very nice so i would buy another vehicle from this dealer. More

I am a true "Car Guy" and over the years have purchased hundreds of cars so when I comment on a sales person and/or dealership, it comes from a wealth of experience! I recently purchased a Mini purchased hundreds of cars so when I comment on a sales person and/or dealership, it comes from a wealth of experience! I recently purchased a Mini Cooper S for my wife from Richmond BMW. Anja was fantastic. It is so refreshing to work with an individual like her who obviously loves what she does. That is also reflected in her knowledge base which I found to be superior. Usually when I purchased a new vehicle, I know more about it than the sales person but not this time! Overall, Anja and Richmond BMW made this the best car buying experience I have ever had! I can't wait to be a repeat customer! More