Richmond BMW

My husband had surprised me with a new BMW tonight as a birthday present. Steve came home with my husband and took his time to show me all the features the car has. He was great. My husband said it was rea birthday present. Steve came home with my husband and took his time to show me all the features the car has. He was great. My husband said it was really great working with Steve. He is really a very nice attentive dealer. I would definitely recommend him. Thanks Steve. More

After searching several dealerships for a quality used Cadillac, my fiance and I were pleasantly suprised while visiting Richmond BMW. Steve Lerner was very honest and forthcoming with the condition of th Cadillac, my fiance and I were pleasantly suprised while visiting Richmond BMW. Steve Lerner was very honest and forthcoming with the condition of the vehicle. The no haggle approach was very refreshing and the overall experiance was great. I will recommend Steve to friends and family, and look forward to purchasing our next vehicle from Richmond BMW. Erik & Shannon More

I came to the dealer today to look at a used Mini I found online. I called in and spoke with Stephen Lerner and he was able to answer my questions quickly so I felt comfortable coming in to test drive the ve online. I called in and spoke with Stephen Lerner and he was able to answer my questions quickly so I felt comfortable coming in to test drive the vehicle. He was friendly, but professional and informative with his knowledgable of the vehicle. He highlighted the advantages of the dealership and the no haggle approach. I didn't feel pressured and was ready to purchase a vehicle today! I would reccomend the dealership and Mr. Lerner. More

Rick went out of his way to make sure I understood what service would be provided and costs. A loaner was provided free of charge. Despite a very busy service day, I felt like I had his undivided attenti service would be provided and costs. A loaner was provided free of charge. Despite a very busy service day, I felt like I had his undivided attention and that my satisfaction was first and foremost. This is the third time I've had my car in and I've never been disappointed. As much as I love my Mini, the service department is the main reason I can't imagine buying a car anywhere else. More

Steve Lerner was a very polite, professional and through salesperson. He checked to be sure we were satified with his service and that means much. We will and have reccommended him to our friends and family salesperson. He checked to be sure we were satified with his service and that means much. We will and have reccommended him to our friends and family. More

We purchased our second car from Richmond BMW, without hesitation. Steve Lerner, while a very busy associate, is worth waiting for or making an appointment to see him. He consistently goes above and bey hesitation. Steve Lerner, while a very busy associate, is worth waiting for or making an appointment to see him. He consistently goes above and beyond to make sure your experience at Richmond BMW is fantastic. More

I dislike shopping and Steve Lerner made the experience pleasant. Steve showed me the different options available. After the sale he insured I had all the information I needed. pleasant. Steve showed me the different options available. After the sale he insured I had all the information I needed. More

Steve's knowledge, care, and professionalism will be your best bet if you're looking for a top notch car buying experience. Through the complete buying process of my new 335i, Steve took time going over eve best bet if you're looking for a top notch car buying experience. Through the complete buying process of my new 335i, Steve took time going over every aspect of my car; inside and outside. I was particularly impressed with Steve's quality instructional time explaining, with in depth demonstration, the iDrive and all it's amazing technological capabilities. Steve will confidently answer all your questions and make you feel welcome. Give Steve a call, I would highly recommend seeing him when you walk into Richmond BMW. -S. Horstman More

Steven was very attentive and has a great personality. He truely cares about his customers and his follow up and time spent with me was real. truely cares about his customers and his follow up and time spent with me was real. More

The purpose of our visit was to research the BMW X5. Steve Lerner greeted us and then spent 3 hours with us discussing the vehicle and allowing us a test drive, even though we told him we weren't lookin Steve Lerner greeted us and then spent 3 hours with us discussing the vehicle and allowing us a test drive, even though we told him we weren't looking to make a purchase for several months. Steve's attention to detail and advice was excellent. More