I bought a 2016 Scion FR-S from salesman, Jazz, who did a fantastic job showing me the car, and listening to my concerns and interests. Jazz and his sales manager, Dino I think, were reasonable during negotiations, and I ended up with a deal that I feel is fair. I was not happy with the finance manager, I think his name is Bill. He was hardheaded, did not listen well, and tried to get me to sign a deal with a higher APR than I was promised, so I stopped dealing with him, and did all my financials directly through my own bank. For the remaining financial transaction at the dealer I was able to deal with Christy, who was much better and provided good customer service.
Despite the negative experience I had with the finance dept., the good customer service of the sales dept. is the reason I felt comfortable going forward with the deal.