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Richmond Ford Lincoln
Richmond, VA
1,263 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,263 reviews
March 03, 2014
Phil was extremely knowledgeable, patient, kind and Phil was extremely knowledgeable, patient, kind and honest. And helpful in ways I never experienced before when buying a car. During the experienc Phil was extremely knowledgeable, patient, kind and honest. And helpful in ways I never experienced before when buying a car. During the experience I never felt any of the pressure, dishonesty or negative feelings I have felt in the past when buying a car. I My overall experience was absolutely wonderful. He truly is an asset to Richmond Ford. More
by godschild333
Employees Worked With
Phil Noel
March 03, 2014
Excellent service and I appreciate the dealership taking the time with me to demonstrate how to install the body tape as well as remove the top from my 2004 Thunderbird. This is a new vehicle to me and I w the time with me to demonstrate how to install the body tape as well as remove the top from my 2004 Thunderbird. This is a new vehicle to me and I want to be sure that I know all the appropriate operations of the vehicle! More
by topping241
Employees Worked With
Tony Fructouso
February 28, 2014
Jason Alfieri has always been extremely helpful when setting up an appointment to get my truck serviced. He quickly answers my emails to request service to my F-250 to fit me in at my convenience and w setting up an appointment to get my truck serviced. He quickly answers my emails to request service to my F-250 to fit me in at my convenience and when I picked up my vehicle yesterday, I showed him some mail I had recently received from the dealership which included some service discounts and he quickly pointed out to the lady ringing up my ticket where I could save $75 based on that mail which the lady took off my total bill. Jason is great to deal with. More
by jshumadine
Employees Worked With
Jason Alfieri
February 26, 2014
Our visit at Richmond Ford was great. Staff was very friendly and professional. We can honestly say Richmond Ford is the best by far! YouRock! friendly and professional. We can honestly say Richmond Ford is the best by far! YouRock! More
by chrockmore49
Employees Worked With
Jason Alfieri
February 25, 2014
This is my second purchase at Richmond Ford and I was extremely pleased during the first experience and was not disappointed this time either. My wife typically does not like the car buying experience b extremely pleased during the first experience and was not disappointed this time either. My wife typically does not like the car buying experience but said this was, by far, her most enjoyable purchase. Jack is a great salesman and you get the side benefit of a man who is very well educated and willing to share his insights on the world. We purchased a 2014 Ford Focus for our son and we are quite satisfied with the price we paid compared to other dealers we looked at. Normally I dislike talking to the finance guy because they can be pushy sometimes. Chris Southworth was amazingly efficient and got us out the door quickly. No high pressure to add the extended warranty as can sometimes be the case. I'd like to wrap up by simply saying, "Thank you to Richmond Ford". Whatever they are doing there works. It's an entire culture of genuinely friendly staff who make the entire purchase experience work. Even Isaiah who assisted with putting the license plates on the vehicle was very nice and seemed very happy for us. More
by scmiller01
Employees Worked With
Jack Conner
February 24, 2014
Friendly environment, caring,and great deals. Sold me an awesome care for a really great deal. I would definitely recommend anyone to their next car from this dealership. awesome care for a really great deal. I would definitely recommend anyone to their next car from this dealership. More
by tiamfooksc
Employees Worked With
JT Gold
February 24, 2014
J.T was an awesome sales rep. Him and Chris both helped me get an awesome interest rate on finacing the car I really wanted. If there's anyone you would want to make things happen it would be these two. me get an awesome interest rate on finacing the car I really wanted. If there's anyone you would want to make things happen it would be these two. More
by sam5319
Employees Worked With
J.T. Gold
February 18, 2014
I did a lot of research before stepping foot in a dealership and I was pleasantly surprised with the friendliness and overall experience with Richmond Ford Lincoln. I will definitely being sharing m dealership and I was pleasantly surprised with the friendliness and overall experience with Richmond Ford Lincoln. I will definitely being sharing my opinion with others. Thank You so much. More
by Amy835
February 15, 2014
The car buying experience is never fun but the team at Richmond Ford made it easy and painless. Brittney was a great sales person - she knew the product and was not over bearing. I also enjoyed her talkin Richmond Ford made it easy and painless. Brittney was a great sales person - she knew the product and was not over bearing. I also enjoyed her talking about working for the company as a family and not an employer. As an employer myself it's important to me how companies treat their workers. More
by Seane1414
Employees Worked With
Brittney Dillon, Austin Dombrowski
