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Richmond Ford Lincoln

Richmond, VA

4.5
1,263 Reviews
Ron and Jeanine Kody purchased Richmond Ford Lincoln in 2007 with the simple goal of becoming the best automotive retailer in Central Virginia. As a result of this commitment, Ford has recognized Richmond Ford Lincoln every year with their prestigious President’s Award for Outstanding customer satisfaction! We pride ourselves on providing the highest level of customer service before and after the sale. Our monthly new owner seminar is just one example of our ongoing commitment to our customers. You can join us monthly to get reacquainted with your vehicle, answer any questions you may have, or simply visit with our technicians as they review your vehicle from the ground up! We also believe sales gimmicks such as 'price guarantees' and 'above market trade values', mislead the consumer and do not build lasting relationships. Simply put, consumers want the best deal possible, not just the perception of a great deal! As a result, we have become the Largest Ford Lincoln dealer in Central Virginia. Thank you for considering Richmond Ford Lincoln, we hope you will visit us in person or online, because it does matter where you purchase. Richmond Ford... Driven By You!!
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4600 W Broad St

Richmond, VA

23230

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Showing 1,263 reviews

October 08, 2013

Mike was knowledgeable and extremely efficient in his efforts to make my service experience as painless and expeditious as possible. From his courteous manner in keeping me abrupt of all the steps take More

by 88girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 06, 2013

I saw a Mercury Sable on the web. It was a very clean nice car the sale person that assisted me was Jack Conner. He met me with the biggest smile. We test drive the car he even when with me by the time More

by kittyboo5621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Conner
October 03, 2013

I've bought Ford's from five different dealers. I will never buy from any dealer other than Richmond ford from now on. They're the Best!! More

by Richtow
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Austin Dombrowski
October 02, 2013

Alexander is a great sales person & helped us out so much! Everything we asked for was given to us. We couldn't be happier with our purchase! Thank you so much Richmond Ford! More

by maybrittany
Customer Service
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Price
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Recommend Dealer
Yes
October 01, 2013

Dealing with Richmond Ford has been great. I switched to them for service years ago and have ben very happy and that made me want to buy the new truck from them. I still searched several other ford dealers More

by jeffcherry
Customer Service
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Recommend Dealer
Yes
October 01, 2013

The dealership went above and beyond to work with us and give us the payment we wanted on the vehicle we purchased. I've never seen such determination from a dealership and we've bought many vehicles over More

by imsasy2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Dombrowski
September 25, 2013

My Ford Taurus is the second vehicle that I have purchased from Richmond Ford. I came back to them for my second vehicle because I was so pleased with the service and professionalism that I received More

by Sgalea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Conner
September 21, 2013

After researching the 2013 Ford Flex on-line and visiting a local dealer, we found the exact car we wanted at Richmond Ford. Upon arrival, we were greeted by Ryan Carroll. When we told him that we knew whi More

by Melanie26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 21, 2013

We were first time car buyers who didn't know where to start. We had a monthly payment limit and we wanted a dependable car that was safe with great gas mileage. After visiting all the fords in the are More

by Mattdub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Dombrowski
September 19, 2013

From the time we walked in the door until we walked out with the keys to our new car, our salesman Ryan was helpful and friendly. He answered all of our questions completely. We are extremely satisfied wi More

by tdgford
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
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