Richmond Ford Lincoln

Worked a great deal with us! Went in to look at a used minivan for work and were helped by James 'JR' Craft, a salesperson. JR and the rest of his team worked with us back and for Went in to look at a used minivan for work and were helped by James 'JR' Craft, a salesperson. JR and the rest of his team worked with us back and forth as we tried to hammer out the best deal. We had many more vehicles that came up in our search but, we had such a pleasant experience even during the haggling, that we went with them. It was straight up, old school and I feel that we all walked away as winners. More

Thank you Chris and Richmond Ford team for making my car purchase experience a smooth transition. Chris was top notch. His knowledge of the Ford brand helped m Chris and Richmond Ford team for making my car purchase experience a smooth transition. Chris was top notch. His knowledge of the Ford brand helped me make a decision on the vehicle. Richmond Ford you are very lucky to have Chris on your team. The other team members I met..thank you. More

The best yet My visit on July 14, 2018 was simply the best. I was met with a wonderful team as well as excellent service. Jazz was my sales person and he saw my p My visit on July 14, 2018 was simply the best. I was met with a wonderful team as well as excellent service. Jazz was my sales person and he saw my purchase through from start to finish. I would also like to add that the used car sales manager (Nick) also worked diligently in putting the deal together. And closing the deal in the finance office I had the wonderful experience of speaking with Mike and Roger with years of experience in being able to make things work. There isn’t anything negative that I can say about the wonderful experience and people that I met during this transaction. I would highly recommend Richmond Ford - Lincoln based on my experience. More

Used vehicle purchase Jasmeet, AKA: Jazz, was great from the start. He was very friendly and honest, he went above and beyond to accommodate us and our needs. Jazz put us i Jasmeet, AKA: Jazz, was great from the start. He was very friendly and honest, he went above and beyond to accommodate us and our needs. Jazz put us into the correct vehicle for our lifestyle needs and met all out requests. We are very difficult customers and try to shop around for the best deal. Jazz met all our expectations. Jazz has been one of the best individuals I have done business with. He is very professional and I would highly recommend him to my friends in the future. We had some minor issues with the vehicle, Jazz put us into a loaner and dealt with the issues hassle free and had our vehicle ready on time and in the condition requested. 5 stars all around! Thank you, Regards Dave More

"HAPPY" I would like to thank Ms. JoJo & the team of Richmond Ford for not giving up on me. Ms. Wilson helped my brother then helped me. I love my 2013 Kia Fo I would like to thank Ms. JoJo & the team of Richmond Ford for not giving up on me. Ms. Wilson helped my brother then helped me. I love my 2013 Kia Forte just right for me. Thank u so much Ms. JoAnna Wilson & Mr. Richard Wilson u are great!!! Thank u Richmond Ford 😘😘 More

2011 f150 Lariat Purchased a used 2011 f150 Lariat. So far, very pleased. Salesman was very pleasant and knowledgeable. Transaction was relatively fast. There were Purchased a used 2011 f150 Lariat. So far, very pleased. Salesman was very pleasant and knowledgeable. Transaction was relatively fast. There were a few issues that I requested be addressed and they were. On the drive home from picking up the truck the Tire Pressure Monitoring System warning light and alarm came on. The dealer installed a new tire on the right front so I am assuming this is what caused the alarm. I am hoping they will take care of this issue for me. More

Great customer service I worked with Josh Ross who was nothing short of great!! He was patient, answered all my questions, and exemplified what great customer service is sup I worked with Josh Ross who was nothing short of great!! He was patient, answered all my questions, and exemplified what great customer service is supposed to be!!!! I purchased my car with ease, and got a great deal. Everyone there is so friendly and courteous and not pushy. When the car had to go through the shop inspection, he was willing to give me a loaner, then have the vehicle personally delivered to Alexandria where I live!!! I ended up not having to do that, but just grateful at what he was willing to do!! I love my 2016 Honda Civic Touring and I am glad I found this place and met such great people!! You will not be disappointed, ask for Josh!!! More

Excellent price and great Customer Service by Graham B. My wife and I would highly recommend Richmond Ford due to a recent purchase from them. We were looking to upgrade our Ford F-150, to a F-250, to pull My wife and I would highly recommend Richmond Ford due to a recent purchase from them. We were looking to upgrade our Ford F-150, to a F-250, to pull our 30’ RV. Richmond Ford had the vehicle we wanted, at the price we were willing to pay. Christy, the Finance lady, was also a great help in securing GAP and Extended Warranty on our new Ford. Kudos to the Richmond Ford team. More

Great Experience We had a fantastic experience buying a Ford truck. Everyone that worked with us was friendly and seemed to know everything about our sale. Jas was g We had a fantastic experience buying a Ford truck. Everyone that worked with us was friendly and seemed to know everything about our sale. Jas was great - I was never hydrated. :). It did take a bit long to get to the Finance guy. More

5 Star all the way! We have been part of the Richmond Ford West family for four years experiencing excellent sales and service always. Our experience with Richmond Ford L We have been part of the Richmond Ford West family for four years experiencing excellent sales and service always. Our experience with Richmond Ford Lincoln yesterday was a continuation of the great service we have enjoyed with this company. Jacin, our sales specialist, was genuine, knowledgeable and patient as he searched for exactly the car that would meet our expectations within our price range. We were delighted to find that Richard, our finance specialist, was someone we knew from our years with our former dealership before switching to Ford cars. These two gentlemen worked hard to ensure we had a good experience. I would recommend Jacin to anyone looking for a better car buying experience. His easy personality and product knowledge made it less of a “selling” experience which we valued. Thanks Jacin and Richard! More