Richmond Ford Lincoln

Staff was cooperative, patient and determined The experience that I had was pleasant this is my second car and Sofiane Yahiaoui, Daryl Edgerton and Chris Williams along with C.J . Worthington all The experience that I had was pleasant this is my second car and Sofiane Yahiaoui, Daryl Edgerton and Chris Williams along with C.J . Worthington all worked together to make sure I was satisfied with my purchase and I got the vehicle that I wanted. More

my new car I requested an online quote from three local Ford dealerships. Richmond Ford was the only one to respond (with in 15 minutes). 30 minutes later I was I requested an online quote from three local Ford dealerships. Richmond Ford was the only one to respond (with in 15 minutes). 30 minutes later I was at the dealership to look at a 2017 Ford Fusion S. Two hours later I was home with my new car. Amazing customer service. Justin Lynch was so helpful with the cars functions, my test drive, making sure the car was detailed & full of gas, helped me move my trunk items out of my old car into my new Fusion. Changed my tags as well. Casey explained the finance numbers so i actually understood! The whole process was a piece of cake. Thanks Justin & Casey! More

Best dealership, with the most amazing group of people. Chris Burnette, is absolutely the best, and the reason we keep coming back. . Sofiane yahiaoui, Daryl Edgerton --fast, friendly, Got us the best possi Chris Burnette, is absolutely the best, and the reason we keep coming back. . Sofiane yahiaoui, Daryl Edgerton --fast, friendly, Got us the best possible deal. More

My name is Jesse Ruffin My experience at Richmond Ford was pleasant, considering that I have had encounters that could have been better. I had the privilege of being se My experience at Richmond Ford was pleasant, considering that I have had encounters that could have been better. I had the privilege of being served by a very conscientious sales representative, who is a great asset to the,establishment. Micheal McClain, was very disciplined in his presentation. Much can be said about his manners and courtesy and thoughtfulness. Then came the Finance Director Sofiane Yahiaoui,. He handled my unique situation and case with experience and excellence. With my less than perfect Credit history, he was able to satisfy my current expectations. Sofiane portrayed such a caring personality ,and an encouraging persona, that made my whole experience much easier. Casey Longest also made my over experience a joy with her professionalism and very pleasant attitude. Also ,I had a brief visit to the service department, where the courtesy continued. Taking care of a small problem with my new purchase, they handled me with promptness and compassion, making sure that all was well with me. I don't remember the service attendant by name, but she excellent in her attention to the details. My experience at Richmond Ford Lincoln was a memorable experience and I appreciate how you attended to me. Thank you. I rate you excellent for the quality of service that was rendered . More

THIS PLACE IS THE BEST,THE BEST DEALERSHIP AROUND. MY NAME IS ROBERT W HALL SR,I HAVE BEEN DOING BUISSNESS THERE FOR ABOUT 10 YEARS.EVERY CAR OR TRUCK THAT I HAVE BOUGHT HAS BEEN GREAT.THE STAFF THERE MY NAME IS ROBERT W HALL SR,I HAVE BEEN DOING BUISSNESS THERE FOR ABOUT 10 YEARS.EVERY CAR OR TRUCK THAT I HAVE BOUGHT HAS BEEN GREAT.THE STAFF THERE KNOWS THE CAR/TRUCK BUISSNESS.RON KODY AND HIS TEAM GREAT PEOPLE.MIKE SERPICO GREAT SMART,HONEST MAN.DARYL,JT GOLD,SOFIANE YAHIAOUL.GREAT PEOPLE.WHEN YOU GO IN THE DOOR,YOUR NOT PRESSURED OR RUSHED INTO BUYING YOUR NEXT CAR/TRUCK.I AM A FORD LOVER,I DO NOT BUY ANY WHERE ELSE .FROM THE TIME YOU COME IN TILL YOU LEAVE GREAT FEELING.GREAT MANAGER,MAKES GREAT EMPLOYEES FOR SURE.YOU DO NOT THIS ANYWHERE ELSE.LOVE RICHMOND FORD LINCOLN,THANKS AGAIN MIKE SERPICO,JT GOLD,SOFIANE YAHIAOUI,DARYL EGONSTEN. THANKYOU ROBERT W HALL SR....... More

Chucky Richmond Ford was excellent in making our purchase of our 2014 mkz...mostly due to salesman "Chucky" ...he was fantastic with professionism, good sale Richmond Ford was excellent in making our purchase of our 2014 mkz...mostly due to salesman "Chucky" ...he was fantastic with professionism, good salesmanship and just a good guy! One of our best experiences as we have bought several cars from this dealership! Thanks! More

First car purchase As this was my first car purchase, I was nervous about it as many people talk about the horror stories of car dealers. Instead I was surprised to find As this was my first car purchase, I was nervous about it as many people talk about the horror stories of car dealers. Instead I was surprised to find great customer service and a willingness to help. The dealer did not have the specific car I was looking for, but were able to get it from an out of state dealer who did. The process was rather lengthy, but pleasant nonetheless. My new car will be here in a few short days and in the mean time they set me up with one of their other vehicles to drive. Chucks was a great salesman and I really enjoyed working with him! More

Oil Change/Tire rotation Nov 12 I had an appointment at this dealership for normal maintenance. The staff was very professional and they performed the services within an hour Nov 12 I had an appointment at this dealership for normal maintenance. The staff was very professional and they performed the services within an hour! They came and informed me along the way if they found any issues, even if there were no issues. Great visit! More

Great service, found what I was looking for. Between Chucky (sales person) and Sof, I had a great time with my purchase. I am extremely excited, and have a new Focus. I went in to look at a Fi Between Chucky (sales person) and Sof, I had a great time with my purchase. I am extremely excited, and have a new Focus. I went in to look at a Fiesta and came out with a wonderful Focus. I liked everyone I was in contact with, and didn't feel slimed like at some dealerships. Did I say Chucky and Sof were great? I can't remember the other person's name we worked with. He actually found the car I bought when he was looking for one with a cream colored interior. I can't say enough good things about the people there. More

Excellent Experience! The sales team at Richmond Ford knew what I was looking for in a car and found it for me on the spot. The customer service has been friendly and profe The sales team at Richmond Ford knew what I was looking for in a car and found it for me on the spot. The customer service has been friendly and professional. I don't recall the sales manager's name but he was also top notch. This is my first experience at Richmond Ford Lincoln, I hope the standard continues! More