Richmond Ford Lincoln

Great service, found what I was looking for. Between Chucky (sales person) and Sof, I had a great time with my purchase. I am extremely excited, and have a new Focus. I went in to look at a Fi Between Chucky (sales person) and Sof, I had a great time with my purchase. I am extremely excited, and have a new Focus. I went in to look at a Fiesta and came out with a wonderful Focus. I liked everyone I was in contact with, and didn't feel slimed like at some dealerships. Did I say Chucky and Sof were great? I can't remember the other person's name we worked with. He actually found the car I bought when he was looking for one with a cream colored interior. I can't say enough good things about the people there. More

Excellent Experience! The sales team at Richmond Ford knew what I was looking for in a car and found it for me on the spot. The customer service has been friendly and profe The sales team at Richmond Ford knew what I was looking for in a car and found it for me on the spot. The customer service has been friendly and professional. I don't recall the sales manager's name but he was also top notch. This is my first experience at Richmond Ford Lincoln, I hope the standard continues! More

good experience buying a new truck The people at this dealership are knowledgeable, friendly, professional and courteous. They did an outstanding job matching me up with the truck I wa The people at this dealership are knowledgeable, friendly, professional and courteous. They did an outstanding job matching me up with the truck I was looking for. More

True Master (Certified) Product Specialist I'd spoken with JT prior to a car accident. I needed a car. I told JT my preferences concerning the type of vehicle I would "like" to own. He found I'd spoken with JT prior to a car accident. I needed a car. I told JT my preferences concerning the type of vehicle I would "like" to own. He found the "PERFECT'" used car for me. JT's professionalism, accuracy in preparing the paperwork, making sure I was completely satisfied with the way the car drives, & kept the transaction moving until completed in a timely manner. I HIGHLY RECOMMEND JT Gold & Richmond Ford Lincoln to anyone wanting a non-frustrating, non-stressful, polite, friendly, & lots of smiles atmosphere in purchasing a car or truck. Thank You JT & Richmond Ford Lincoln! I'm truly enjoying my NEW TO ME car! :) More

Wonderful service We spend many hours at Richmond Ford on Friday, Nov. 4, 2016. Chuckie Hayes was so helpful trying to find me just the right car with the right price t We spend many hours at Richmond Ford on Friday, Nov. 4, 2016. Chuckie Hayes was so helpful trying to find me just the right car with the right price tag. The young lady in the business office could not have been nicer to us. More

Two cars in two months! I don't like sales people who push, and I don't like to waste my time. Justin respected the way I preferred to do business and didn't do either! He li I don't like sales people who push, and I don't like to waste my time. Justin respected the way I preferred to do business and didn't do either! He listened and showed me exactly what I asked for, then he showed me options, and helped me evaluate those options until a decision was made. My father purchased a Fusion two months ago and Justin was so great with us during that process that when I wanted to get an Explorer, he was my first call. Would recommend Justin in a heartbeat. More

Friendly Justin lynch has great customer service an has a great smile! He is a great listener an knew exactly what I wanted! Give a raise! Justin lynch has great customer service an has a great smile! He is a great listener an knew exactly what I wanted! Give a raise! More

Excellent customer service My sales rep made me feel very good and confident about buying my SUV ! This dealership was also very hospitable and you got a family oriented feeli My sales rep made me feel very good and confident about buying my SUV ! This dealership was also very hospitable and you got a family oriented feeling from everyone there ! More

Very Attentive and Great Experience Great experience, start to finish the same day. I would recommend and will buy there again when I need another truck. Thanks for the new truck. Great experience, start to finish the same day. I would recommend and will buy there again when I need another truck. Thanks for the new truck. More

Thank you for my new car! All of the guys that worked with me to get my 2017 Fusion at the lowest price possible with an awesome loan and apr were so awesome! They focused all All of the guys that worked with me to get my 2017 Fusion at the lowest price possible with an awesome loan and apr were so awesome! They focused all of their attention on me and made sure I was happy and taken care of at all times More