Richmond Ford Lincoln

Chris Made My Daughters 18th Birthday a GREAT One!! Chris helped us choose a reliable and safe 1st car for our daughter. He was kind, helpful and FAIR!! With 2020 having so many ups and downs for my da Chris helped us choose a reliable and safe 1st car for our daughter. He was kind, helpful and FAIR!! With 2020 having so many ups and downs for my daughter as it relates to her high school graduation, her senior prom and other senior rights of passage that were canceled or changed ... Getting this vehicle on her 18th Bday is the GOOD THING that will make 2020 the memorable. We will be back for our next vehicle and we'll ask to be seen by "Big Chris". Thanks for that!! More

Was treated with the utmost courtesy and respect. Chris Paulk our salesperson was great!!! could not have had a better experience. Highly recommend Chris. Great Paulk our salesperson was great!!! could not have had a better experience. Highly recommend Chris. Great More

My husband and I have been searching for a particular used vehicle for a while and you guys had exactly what we were looking for. Chris Paulk was great! He was professional, knowledgeable and fun to wo used vehicle for a while and you guys had exactly what we were looking for. Chris Paulk was great! He was professional, knowledgeable and fun to work with. He made the process enjoyable. More

Chris Paulk and James Johnson gave me the best experience when buying my new explorer. I will be coming back for all of my cars and would recommend them and the dealership to anyone looking for a vehicle. Th when buying my new explorer. I will be coming back for all of my cars and would recommend them and the dealership to anyone looking for a vehicle. Thank you guys very much! More

My wife and I had our first visit to your dealership to repair a nick on the back bumper of our Explorer. At the Collision Center, we met Chris Jones. He immediately came to greet us and asked how he cou repair a nick on the back bumper of our Explorer. At the Collision Center, we met Chris Jones. He immediately came to greet us and asked how he could help. Showing him the damage, we asked how long it would take, expecting a lengthy stay. To our surprise, he said, "I'll be able to take care of this now, if you have a few minutes?" Chris quickly and very effectively repaired the chip on our bumper and while we waited for the paint to dry, polished out a few nicks around the car just as a courtesy. It wasn't until we were about to leave did we come to know that Chris is the manager of the collision department. Not only was he polite and very capable, but he took time from his duties to help some "first time customers" in a very efficient way. We're sold on Richmond Ford Lincoln based on Chris' superb service and his kind approach to new customers and will return whenever we need service! Becky and Bob Newman More

Awesome salesmanship, Chris answered every question I had about F-150s , he made sure my purchase satisfied me. I will recommend him to anyone!!!!!!!! Carmax made me feel like just a number. Chris and his te about F-150s , he made sure my purchase satisfied me. I will recommend him to anyone!!!!!!!! Carmax made me feel like just a number. Chris and his team made me feel special an took care of the transition from carmax More

Wonderful! Chris Paulk was excellent to work with! He was very professional and patient as we were working through our deal. I'd highly recommend doing busines Chris Paulk was excellent to work with! He was very professional and patient as we were working through our deal. I'd highly recommend doing business with him. More

Collision Center is Fantastic My experience was nothing but pleasant, which was a relief after my car was hit. They fixed my car and got it looking as if the accident never happen My experience was nothing but pleasant, which was a relief after my car was hit. They fixed my car and got it looking as if the accident never happened. When I noticed that my tire was going flat every 2-3 days they told me to bring it back in. They took care of me right away, found the problem, then they drove down to another dealership and got the part needed and fixed it for me without charge and with no delay. More

The experience was pleasant although They should do the financial part of the deal first. Chris Paulk, Master Certified Product Specialist did a good job. financial part of the deal first. Chris Paulk, Master Certified Product Specialist did a good job. More

Chris is professional, knowledgeable, and all around just about the kindest guy you could ever want in a sales person. He is patient beyond belief and truly knows his stuff. I was blown away with his service about the kindest guy you could ever want in a sales person. He is patient beyond belief and truly knows his stuff. I was blown away with his service and would HIGHLY HIGHLY recommend him to anyone searching for a Ford vehicle.😊 More