
Richmond Ford Lincoln
Richmond, VA
Filter Reviews by Keyword
By Type
Showing 1,263 reviews
amazing I would definitely recommend others to shop @ this location they are patient & detailed to what you want not what they want you to walk away in. Not y I would definitely recommend others to shop @ this location they are patient & detailed to what you want not what they want you to walk away in. Not your typical pushy sales guy. More
AWESOME Justin Provides Great service and went to pick my car up from nc and went the extra mile. I would recommend this dealership to anyone who wants a gre Justin Provides Great service and went to pick my car up from nc and went the extra mile. I would recommend this dealership to anyone who wants a great deal and great service!! More
Anazing experience My wife and I bought a new focus from Jason at Richmond ford in february. The dealership bent over backwards to gain our business and followed up duri My wife and I bought a new focus from Jason at Richmond ford in february. The dealership bent over backwards to gain our business and followed up during and after the sale to ensure that I was satisfied. I am now a customer for life. Will be back next spring to buy a new mustang! More
BEST DEALERSHIP!!! Richmond Ford Lincoln was one of the hardest working group of people. They want to make sure you're happy & truly satisfied. Jacob, Jose, Austin, Mark Richmond Ford Lincoln was one of the hardest working group of people. They want to make sure you're happy & truly satisfied. Jacob, Jose, Austin, Mark, & Kenny were a blast to work with. I would really recommend this dealership to EVERYBODY! You're treated like family here not a customer! More
awesome dealership I was looking for a small truck for my daughters first vehical and called about a truck that was listed on web site and before I could come in to l I was looking for a small truck for my daughters first vehical and called about a truck that was listed on web site and before I could come in to look at it it was sold I talked with Jason and told him what I was looking for and in about a week he called and had exactly what I wanted at the price I wanted no pressure to buy something I didn't want that was my second truck I bought from Richmond ford and I will be back thank you Jason my daughter is very proud of her truck More
F150 Tuscany Rolling in Style Going from a Honda Accord to an F150 was a big step for me. Especially when the F150 was a " Tuscany" with a 6" lift. Jason Tucker took the time to Going from a Honda Accord to an F150 was a big step for me. Especially when the F150 was a " Tuscany" with a 6" lift. Jason Tucker took the time to show me all about the truck and features. He is better than an encyclopedia when it comes to product knowledge. Jason made my experience fun. If you are looking for a truck or any vehicle Jason is the guy I would recommend. Tip of the hat to the Richmond Ford Team. Thanks, Rick More
great experience with great people everybody we came into contact with was extremely nice and helpful. i think Phil noel moonlights as a comedian because we did not stop laughing. i w everybody we came into contact with was extremely nice and helpful. i think Phil noel moonlights as a comedian because we did not stop laughing. i was able to get everything i wanted for less than i thought which is always a plus. i forget the name of the lady that helped us with the accessories but she was great too, able to help us get what we needed and not push things we didn't show interest in. that is rare. even down to Leslie in finance was very nice, down to earth, honest, sweet, funny, etc. she is as good as they get. the whole experience was easy going with no pressure. i could not have asked for a better time unless you guys wanted to give me my next vehicle gratis, lol, you can call it BUY 4 AND GET ONE MORE More
We will be return customers This was our first new car purchase. Richmond Ford Lincoln made the process very easy. Good selection, good price, and the best service we've ever This was our first new car purchase. Richmond Ford Lincoln made the process very easy. Good selection, good price, and the best service we've ever had. And it wasn't just the initial sale, the service and sales department offers monthly seminars for new owners. They have always been available to answer any questions. We cannot say enough good things about Jason Tucker, Mark Snider, and the rest of the team. Up until now, we been a one-car family, but now we're thinking about adding a second vehicle to the driveway, and we will purchase it from Richmond Ford Lincoln. More
Thoughly pleased I feel car buying is the most unpleasant thing to do. Until we went to Richmond Ford and met Chris Gold. He immediately put us at ease. My husband and I feel car buying is the most unpleasant thing to do. Until we went to Richmond Ford and met Chris Gold. He immediately put us at ease. My husband and I were going in two different directions in picking a vehicle and we were deciding between two cars. Chris was able to determine what we would be happy with. My husband is not an easy person to make happy especially when spending thousands of dollars. But Chris succeeded. I am eternally grateful. Chris was great. He was pleasant and helpful and was able to make our car buying experience a most enjoyable experience. Thanks Chris from Jim and Debbie More
Great truck and a great dealership Brittney was our sales lady and she was not too pushy and helpful in every way. She offered my wife and I snack and drinks while we thought over the Brittney was our sales lady and she was not too pushy and helpful in every way. She offered my wife and I snack and drinks while we thought over the purchase of our new 2015 F250 King Ranch. She handled negotiations well along with Austin the sales manager. They went above and beyond my expectations on every level and earned our trust with great service. Linda in guest services helped us with decisions regarding further protection of our truck and was great. On a side note my wife accidentally dropped her debit card in the restroom and the receptionist called us immediately along with the bank to prevent issues with fraud. Talk about character and trustworthiness. Thank you Richmond Ford. More