Richmond Ford Lincoln

JR is AMAZING!! all capitals!! anybody who comes to this dealership needs to ask only for him he’s changed my whole car buying experience... you guys are lucky to have him keep up the good work. dealership needs to ask only for him he’s changed my whole car buying experience... you guys are lucky to have him keep up the good work. More

In spite of climate With the pandemic evolving, I still received 5 star service from Richmond Ford Lincoln with sales professional Shaakir Seedat. I was on a time crunch With the pandemic evolving, I still received 5 star service from Richmond Ford Lincoln with sales professional Shaakir Seedat. I was on a time crunch to pick up my grandson and Shaakir made sure I did not miss my deadline and sold me a reliable 2017 Ford Escape. Although I was pressed for time, Shaakir never pressured me or rushed me into a decision. If anything i was the rushing one. Everyone were professional and made the experience as pleasant as always. This is my 3rd vehicle from this dealership and I will come back for more vehicles in the future. Thank you all Stay Safe More

Best Repair Shop in Richmond Between family and client needs, I have had the privilege of working Chris and his staff on multiple occasions and with multiple different vehicles an Between family and client needs, I have had the privilege of working Chris and his staff on multiple occasions and with multiple different vehicles and multiple different repair problems from simple to complicated. Their work is superb. Their attitude is uniformly wonderful and helpful, and Chris knows every facet and nuance of insurance payments for damages. I would go no where else in Richmond, Virginia. More

Had a great experience getting a Ford Mustang with all of the amazing people here. Shaakir helped me get a good deal on the car that I wanted the amazing people here. Shaakir helped me get a good deal on the car that I wanted More

Great Experience at Richmond Ford! Shaakir Seedat and the whole Richmond Ford team were truly wonderful. Shaakir was very helpful in guiding me to just the right vehicle. He was knowl Shaakir Seedat and the whole Richmond Ford team were truly wonderful. Shaakir was very helpful in guiding me to just the right vehicle. He was knowledgeable and resourceful and kind but never pushy. He has kept in touch since the purchase to make certain that I am comfortable with the car's technological features. Five star experience across the board. More

I had the best experience with Jordan at Richmond Ford, he made things easy, he wasn't pushy like some sales people are, he answer all my questions, two things I love the most about Jordan when they was de he made things easy, he wasn't pushy like some sales people are, he answer all my questions, two things I love the most about Jordan when they was detailing my car and it was a little wait, Jordan went to the shop roll his sleeves up and helped clean my car for me, I had a enjoyable time with him and will send anyone I know to him that wants a Ford or any car or truck Ford sales Thank you Jordan More

Jordan and the entire team at Richmond Ford Lincoln were fantastic. The were extremely helpful in finding the right vehicle and financing options for me and my family. I look forward to using them for any s fantastic. The were extremely helpful in finding the right vehicle and financing options for me and my family. I look forward to using them for any service or future vehicle purchases. First class team and experience. More

Excellent Ownership Experience "Ownership Experience" sums up every aspect of buying and owning a vehicle and everyone at Richmond Ford that I've had a chance to work with seems int "Ownership Experience" sums up every aspect of buying and owning a vehicle and everyone at Richmond Ford that I've had a chance to work with seems interested in making my ownership experience "Excellent". The buying process with Chris Burnette was smooth and painless. Unfortunately, I had some issues with my new truck, but everyone I dealt with seemed genuinely interested in fixing my issues and making me happy. They worked hard to make that happen. I believe good customer relations starts at the top, and Mike Serpico has done a great job making sure all of his employees maintain a "customer first" attitude. They really do make me feel like I am very important to them. I've ended up very happy with my experience and am glad I found Richmond Ford. More

Tyler Rood can put you in the mood.........to buy a new car! Thank you Tyler, James, and Christy for making our buying experience the best one ever! These three professionals make Richmond Ford stand out above Thank you Tyler, James, and Christy for making our buying experience the best one ever! These three professionals make Richmond Ford stand out above the competition. Tyler helped make our Sunday afternoon enjoyable with his knowledge of the business, hospitality, and witty humor. Tyler was as accommodating as you could ask for with all of our needs. James Johnson took the extra time to explain the dealer's fair trade in policy in great detail for us to thoroughly understand and helped us crunch the numbers to fit our budget! Christy wasted zero time closing out the deal and sending us on our way with our transferred tags and no trip to the DMV needed! No hesitation giving these folks a 5 star rating! More