Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Richmond Ford Lincoln
Richmond, VA
1,263 Reviews
Ron and Jeanine Kody purchased Richmond Ford Lincoln in 2007 with the simple goal of becoming the best automotive retailer in Central Virginia. As a result of this commitment, Ford has recognized Richmond Ford Lincoln every year with their prestigious President’s Award for Outstanding customer satisfaction! We pride ourselves on providing the highest level of customer service before and after the sale.
Our monthly new owner seminar is just one example of our ongoing commitment to our customers. You can join us monthly to get reacquainted with your vehicle, answer any questions you may have, or simply visit with our technicians as they review your vehicle from the ground up!
We also believe sales gimmicks such as 'price guarantees' and 'above market trade values', mislead the consumer and do not build lasting relationships. Simply put, consumers want the best deal possible, not just the perception of a great deal! As a result, we have become the Largest Ford Lincoln dealer in Central Virginia. Thank you for considering Richmond Ford Lincoln, we hope you will visit us in person or online, because it does matter where you purchase. Richmond Ford... Driven By You!!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Latest Reviews
September 13, 2008
I felt that my sales person was one of those rare
professional sales people who helps confused car buyers figure what works best for them. I got a fair price and a vehicle that fits my family.
More
by chacha
Employees Worked With
7
September 02, 2008
Our new Explorer had some touch up work needed on the
roof. More than likely it came from the factory with the defects. Consider the location (roof) they did about as good as anyone could do. We were
More
by kenmartin23220
Employees Worked With
Les in the Body Shop
August 28, 2008
Since I am a female, sometimes it is very intimidating to
bring your vehicle in for service or to be diagnosed for a problem. I had a noise in my rear end of my vehicle(Explorer). I called the service dept.
More
by cuegirl
Employees Worked With
Rusty Austin
Dealership Inventory (508 Vehicles)
Photos & Amenities
- Free WiFi
- Personal Work Areas
- Wash & Vac With Service
- 100,000 Mile Limited Warranty With New Vehicle Purchase
- New Owner Seminar
- Oil Change Rewards
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Express Service
- Home Delivery
- No Contact Transactions
- Free Coffee
- Free Drinks
- Virtual Appointments
- Vehicle Sanitization
- Instant Financing
- Authorized Parts Store
- Home Test Drives
- Pet Friendly
- Shuttle Service
- Vending Machines
