Richmond Ford West

GREAT EXPERIENCE We have just purchased a new Ford Explorer! Our salesman , Antoine, was great. He explained everything about the car to us and was very patient with We have just purchased a new Ford Explorer! Our salesman , Antoine, was great. He explained everything about the car to us and was very patient with our questions. I will recommend him to others that I know are in the market for a new vehicle. Joey Foust worked with us regarding the exterior, interior, and tinting of the windows, He helped us to realize that these protective procedures would improve the car on a long term basis. We immediately made an appointment to have the work done and I couldn't be more thrilled with the results! Joey is absolutely awesome and so customer oriented. He went above and beyond and even waited for us to come pick up the vehicle. Our experience with Richmond Ford West was totally perfect! More

Excellent Service Derrick took the time to make our daughter's purchase very easy. He took the time needed to make it a great experience. Excellent and helpful! Derrick took the time to make our daughter's purchase very easy. He took the time needed to make it a great experience. Excellent and helpful! More

Ford Edge purchase The sales and finance team at the dealership were great to work with. They were polite and helped me understand more about the features of the Edge. The sales and finance team at the dealership were great to work with. They were polite and helped me understand more about the features of the Edge. More

A Great Experience If you are looking for a sales representative then ask for Jeannine McDevitt. She was the best at Ford West by far. She got us an amazing deal without If you are looking for a sales representative then ask for Jeannine McDevitt. She was the best at Ford West by far. She got us an amazing deal without a whole lot of stress. More

Great Service Joey Foust sold me on the paint protection package, after only 3 months of owning my new truck, I ran over a spray paint can on the road, my new black Joey Foust sold me on the paint protection package, after only 3 months of owning my new truck, I ran over a spray paint can on the road, my new black truck was covered with white spray paint. Joey helped me through the entire process in filing the claim and following up to make sure all was taken care of, the paint was removed and the service team re applied the paint protection package at no charge. The warranty company paid for the paint removal, and the truck looks awesome again! Thanks to Joey and his team. More

Great service! I worked with Michael Johnson in getting a used minivan and he was absolutely amazing to deal with! Very knowledgable about the vehicles offered and s I worked with Michael Johnson in getting a used minivan and he was absolutely amazing to deal with! Very knowledgable about the vehicles offered and super friendly. Marvin Taylor was the manager for the sale and he worked out a great and affordable deal for me and my family. Would HIGHLY recommend this dealership and will be returning to them the next time I need a new or used vehicle! More

Wonderful Experience I walked into the dealership at the persistence of my husband and was pleasantly surprised at the professionalism, knowledge and patience shown by our I walked into the dealership at the persistence of my husband and was pleasantly surprised at the professionalism, knowledge and patience shown by our salesman, Will Kenney. I was not sure exactly what I wanted and Will was more than accommodating in explaining features and ensuring that we saw and put hands on any vehicle that we had questions on or showed an interest in. I am extremely adverse to high pressure sales so I was very grateful to have Will and all his patience helping me select the right vehicle for me. Also, Ed Palmateer made our financial discussion and decisions clear by explaining and providing options. Thank you Will and Ed and all the Richmond Ford West staff. More

Great experience, great staff! Came in for glass treatment. Joey was very quick to get me in and very helpful. Also will be having them tint the widows very soon. Thanks Came in for glass treatment. Joey was very quick to get me in and very helpful. Also will be having them tint the widows very soon. Thanks More

Very Helpful Everyone that I dealt with was super helpful and very attentive to my needs and wishes. You will be recommending the team that I worked with. Everyone that I dealt with was super helpful and very attentive to my needs and wishes. You will be recommending the team that I worked with. More

Great experience I had a great experience at richmond ford west. They made the buying experience easy and painless. Will Kenny is a great salesman and will work hard t I had a great experience at richmond ford west. They made the buying experience easy and painless. Will Kenny is a great salesman and will work hard to get you a great deal and he prides himself on customer satisfaction. Marino is great financing guy. He will do his best to get you the best rate and warranty. I recommend dealing with this dealership for your next new or used vehicle. Stay away from Billy in management. He is only concerned about making the dealership money and will try to overcharge you. More