Richmond Ford West

So easy and even fun This dealership feels more like a family than a car dealership. Everyone was personable and helpful. I think I found some place to take care of my car This dealership feels more like a family than a car dealership. Everyone was personable and helpful. I think I found some place to take care of my car needs. More

Car buying made easy!!. Jay was very friendly and helpful in choosing the right car for me for right price. End of the day its not just about buying a car but its about buyin Jay was very friendly and helpful in choosing the right car for me for right price. End of the day its not just about buying a car but its about buying it for best deal. Thank you guys. More

purchase/customizing new mustang had a great experience on purchase of new mustang. William Kenny was friendly, helpful but not pushy. and, had windows tinted and a "clear bra" adde had a great experience on purchase of new mustang. William Kenny was friendly, helpful but not pushy. and, had windows tinted and a "clear bra" added post purchase. Dana Bishop did a fabulous job working to make sure both installed properly, timely and a time convenient to my schedule. I couldn't be more pleased with these guys all the way around. More

Very accommodating and great to work with. Richmond Ford worked with me....I feel to get me the best price they could and still make a little money themselves. The sales department was great an Richmond Ford worked with me....I feel to get me the best price they could and still make a little money themselves. The sales department was great and they all helped my experience there a good one. The finance department went above and beyond with the financing and the extended warranty. Thanks to you all at Richmond Ford More

It was a great experience. They worked to get us the best deal with our poor credit history, and explained to us how we could make our credit better and lower our interest rate They worked to get us the best deal with our poor credit history, and explained to us how we could make our credit better and lower our interest rate. More

Amazing Customer Service Experience Joey Foust was amazing and took great care of our needs. He was mindful of our questions and concerns and was able to answer them from a position of Joey Foust was amazing and took great care of our needs. He was mindful of our questions and concerns and was able to answer them from a position of experience and passion. You can see that he really likes his job, and his customer's needs and interests are placed first. I was very impressed with his knowledge, and he was able to explain and demonstrate the products and services he sells with confidence. I would absolutely recommend to any of my friends and family to come see Joey. Richmond Ford is lucky to have him. More

Outstanding sales and service I was pleasantly surprised at the service and attention I received from the sales people, guest services, and management. Of all the dealerships I vi I was pleasantly surprised at the service and attention I received from the sales people, guest services, and management. Of all the dealerships I visited, they were top of the list. More

Best Car Buying Experience, Ever! This was, without a doubt, the best experience I've ever had with a dealership. Everyone I worked with was helpful, and very professional. An extremel This was, without a doubt, the best experience I've ever had with a dealership. Everyone I worked with was helpful, and very professional. An extremely friendly staff of employees that were never "pushy". Every individual went out of their way to provide me with useful advice. More

super customer service, great employee team work A very pleasing experience in all aspects of the researching, decision making, purchasing, follow up service, education on modern technology, and hosp A very pleasing experience in all aspects of the researching, decision making, purchasing, follow up service, education on modern technology, and hospitality. Totally pleased with the experience. More

Great customer service Everyone was very helpful and friendly. They were knowledgeable about the vehicle and quick to address any concerns, answering any questions and able Everyone was very helpful and friendly. They were knowledgeable about the vehicle and quick to address any concerns, answering any questions and able to add accessory options . They worked hard to find the vehicle we wanted. I enjoyed the new owner seminar and getting a tour of the facility. This is not our first ford (trading in a ford for a new Escape) but we felt welcomed and appreciated as we purchased our new car. Great job. More