Richmond Ford West

Upstanding and professional sales team I had a great experience at Richmond Ford - West! Martin was a huge asset and a pleasure to work with. Joey was very knowledgeable about the paint p I had a great experience at Richmond Ford - West! Martin was a huge asset and a pleasure to work with. Joey was very knowledgeable about the paint protection products. Doug and Michael were huge assets through the financing process. Very happy with the overall experience and would do business with this dealership again. More

amazing staff!!! IT IS HRD TO EXPLAIN BUT EVERYONE FROM THE MANAGER ALL THE WAY DOWN TO THE SALESPEOPLE ON THE FLOOR ARE ALL TOTALL AMAZING. THEY BEND OVER BACKWARDS T IT IS HRD TO EXPLAIN BUT EVERYONE FROM THE MANAGER ALL THE WAY DOWN TO THE SALESPEOPLE ON THE FLOOR ARE ALL TOTALL AMAZING. THEY BEND OVER BACKWARDS TO MAKE YOUR EXPERIENCE EASY. THEN THERE IS JOEY FOUST, HE EXPLAINS ALL THE THINGS THAT CAN BEDONE FOR YOUR NEW VEHICLE AND THEN WORKS WITH YOU AS FAR AS HOW TO GO ABOUT GETTING IT ALL WITHOUT BREAKING YOUR BANK. AND HIS CREW BACKS UP HIS WORDS BY GIVING YOU AN AWESOME PRODUCT ONCE THEY ARE DONE WITH YOUR REQUEST. WILL CONTINUE TO BE PART OF THIS FAMILY AS LONG AS I LIVE AND LET IT BE KNOWN THEY ARE YOUR FRIENDS FROM THE MINUTE YOU SAY HELLO!!! More

I agree with all the positive assements!!!!!! Best encounter of all my purchases since age 21. I had the privilege to deal directly with four people at this dealership-----Tony, Joey, Michae Best encounter of all my purchases since age 21. I had the privilege to deal directly with four people at this dealership-----Tony, Joey, Michael, and Patrick. I look forward to connecting with all of these folks in the near future. The overview education about my vehicle at this location seems to be a great idea, especially for an old fart like me Anyone considering a purchase should look to this location as the last stop. I rate my experience as an 11 on a scale of 1 to 10 More

Good people Just the right amount of salesmanship: they kept in touch, but were patient. Very friendly and helpful. Made the whole process easy. Gave me a rea Just the right amount of salesmanship: they kept in touch, but were patient. Very friendly and helpful. Made the whole process easy. Gave me a reasonable deal. Employees worked together rather than fighting over the commission. More

Excellent Customer Service proivJoey Foust Hi - Joey Foust provided excellent customer service to my mother. He made sure she understood every detail about the fabric and car coating which wil Hi - Joey Foust provided excellent customer service to my mother. He made sure she understood every detail about the fabric and car coating which will protect her new Transit Connect. When she came back weeks later for the new car buyer event, he remembered my Mom and talked to her about her new vehicle. He asked how she liked the vehicle, etc. Mom truly appreciated that he asked her how she was enjoying her new vehicle. I also appreciated that he truly believed in providing the best customer service available. Thank you Joey!! All the ratings below are based on Joey. More

Very Friendly and Helpful I have been looking to purchasing a new 2016 Ford Escape. I found one on Internet through Richmond Ford West website at a good price. So I called and I have been looking to purchasing a new 2016 Ford Escape. I found one on Internet through Richmond Ford West website at a good price. So I called and talk to a gentleman named Del. He told me the price that I saw was what it was and was very friendly and answered all my questions. He asked would I like to look at it. When I got to dealership they had the vehicle parked out front reserved for me and when I walked in I was greeted by Del and Tony. They were very friendly and new their product and showed me to the vehicle. Tony told me all about the vehicle inside and out. Let me take it for a test drive and was getting know me better. When we arrived back they had worked some figures for me and wasn't pressuring me into buy. After deciding to purchase a gentleman name Joey came and talked to me about protecting my investment with some products that he had available. He knew the product and the demonstration he provided was very informative and looked amazing. Doug in financing went over a few things with me and showed me some more options and told me what he thought was best and helped me finalize everything. So I was very pleased with my purchase and I would consider returning as a customer in the future. More

Excellent Service on the purchase of our two new vehicles I have purchased multiple vehicles from Richmond West in the past and made the mistake of purchasing a previous vehicle from another dealership. Goin I have purchased multiple vehicles from Richmond West in the past and made the mistake of purchasing a previous vehicle from another dealership. Going back to Richmond West reaffirmed my confidence in this dealership's professionalism and focus on customer service. Joey Foust did an outstanding job explaining to my wife and I the services we purchased on the two 2013 vehicles we acquired and how to maintain these vehicles at the highest level. More

Joey Foust Customer review Joey did an outstanding job representing your Dealership. He was very personable and a pleasure to do business with I was extremely pleased with his Joey did an outstanding job representing your Dealership. He was very personable and a pleasure to do business with I was extremely pleased with his customer service and the finished product. I look forward to doing business with him in the future. Ben made the whole buying experience a pleasure. Very knowledgable and customer centric. I would definitely do business with him in the future. More

Nice experience with friendly staff. I purchased two F150 platinum. They had the exact trucks I was looking for in stock. Joey Foust was a great help in getting a spray in bed liner and I purchased two F150 platinum. They had the exact trucks I was looking for in stock. Joey Foust was a great help in getting a spray in bed liner and a hard bed cover. I would highly recommend visiting this dealership. More

New car purchase Chris williams and Joey Foust are knowledgeable friendly and a pleasure to work with They found exactly what my wife was looking for and put her in. Chris williams and Joey Foust are knowledgeable friendly and a pleasure to work with They found exactly what my wife was looking for and put her in. F-150 platinum ! Highly recommend you seek these 2 gentlemen and allow them to wow you Del Hutson and Doug Williams made the process smooth and enjoyable More