Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Richmond Ford West
Glen Allen, VA
856 Reviews
Ron and Jeanine Kody opened Richmond Ford West in May of 2013. This new location provides us with a second store in the Richmond Market, and the added convenience in supporting our customers utilizing the route 288, 64 and 295 corridors. Located close to the Short Pump area, we are utilizing the same strong business philosophies found at the Ford and Lincoln store. We pride ourselves on providing the highest level of customer service before and after the sale.
Our monthly new owner seminar is just one example of our ongoing commitment to our customers. You can join us monthly to get reacquainted with your vehicle, answer any questions you may have, or simply visit with our technicians as they review your vehicle from the ground up!
We also believe sales gimmicks such as 'price guarantees' and 'above market trade values', mislead the consumer and do not build lasting relationships. Simply put, consumers want the best deal possible, not just the perception of a great deal! As a result, we have become the Largest Ford dealer in Central Virginia. Thank you for considering Richmond Ford, we hope you will visit us in person or online, because it does matter where you purchase. Richmond Ford... Driven By You!!
Commitment to customer service at Richmond Ford doesn't stop with your vehicle purchase. Our Richmond Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run specials all the time and recommend you frequently visit our Web site to learn about them.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Latest Reviews
December 20, 2013
Shawn is a pleasure to work with. He is friendly and
honest in assisting me with my search for the perfect vehicle. His helpfulness was appreciated compared to other salesmen that would be overbearing.
More
by acosta01
Employees Worked With
December 15, 2013
From the first moment, Samuel Adams approached us to
introduce himself, he was pleasant, knowledgeable, courteous, and best of all "very" patient as we decided on our purchase! Kenny Williams, a real f
More
by Charlee63
Employees Worked With
Joey Foust, Angela Willoughby
December 03, 2013
Everyone was very helpful and cooperative. I had a whole
Everyone was very helpful and cooperative.
I had a whole slew of challenges: new to the area, out of state license, recent accident/total loss, less
More
by joemfleming
Employees Worked With
Dealership Inventory (512 Vehicles)
Photos & Amenities
- Customer Lounge Area
- New Owner's Product & Technology Seminar
- 100,000 Mile Limited Warranty With New Vehicle Purchase
- Personal Work Area
- Free WiFi
- Drive-In Service
- Express Service
- Shuttle Service
- After Hours Drop-Off
- Cable TV
- Free Coffee
- Home Delivery
- No Contact Transactions
- Free Drinks
- Instant Financing
- Virtual Appointments
- Vehicle Sanitization
- Authorized Parts Store
- Pet Friendly
- Home Test Drives
- Shuttle Service
- Vending Machines
