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Rick Case Acura

Fort Lauderdale (Plantation), FL

4.8
2,432 Reviews

875 N State Rd 7

Fort Lauderdale (Plantation), FL

33317

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2,432 Reviews of Rick Case Acura

December 08, 2020

The service adviser was cordial and very helpful. Went out of his way to make sure I was satisfied with service. I will continue to use Rick Case Acura More

by Georget471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
Dec 08, 2020 -

Rick Case Acura responded

Thank you so much for your 5-star rating! We are so glad that you had a great experience with us and we look forward to serving you again in the future.

December 07, 2020

by the time we arrived for an oil change the system was down,Francisco my service agent was very friendly and always looking for a way to help us More

by Eduardo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruben Contreras, Francisco Garcia
Dec 08, 2020 -

Rick Case Acura responded

We appreciate your 5-star rating :)

December 07, 2020

David Nunez and the whole team were amazing. Very smooth and exceptional experience. I will send all my friends and family to Rick Case Family! More

by Candicedalva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nunez
Dec 07, 2020 -

Rick Case Acura responded

Thank you for your 5-star rating! We are so glad that David provided you with a great experience and look forward to serving you again in the future.

December 07, 2020

I purchased my vehicle from this dealership 5 years ago. Their service is excellent and although I moved away I continued to get my devices done at this dealership. More

by codfish307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
Dec 08, 2020 -

Rick Case Acura responded

Thank you so much for your review and 5-star rating!

December 07, 2020

Horrible!! Had car for almost 2 weeks. Problems weren’t fixed. NEVER returned calls every time we called- standard line “I will call you back in 10 minutes”. Never happened More

by abbie.salamon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Francisco Garcia
Dec 08, 2020 -

Rick Case Acura responded

We are sorry to hear abut your recent experience with our dealership. If you could please consider contacting our Service Manager Dean Dumetz at deandumetz@rickcase.com or 954-377-7665, to further discuss this matter. Thank you!

December 06, 2020

“No-nonsense” experience. Competitive lease rates. Quick transaction. Leased a 2021 Rdx awd and very happy with the no pressure sales approach. I will be back More

by AriD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew King, Vanessa Torres, Francisco Garcia, Hassan Husein
Dec 07, 2020 -

Rick Case Acura responded

Thank you for your 5-star rating!

December 06, 2020

4th car I buy at Rick Case. Great service. Mitesh is the best Sales person I have ever dealt with. Will definitely buy a car again from Rick Case. More

by mitchelrx
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitesh Singara
Dec 07, 2020 -

Rick Case Acura responded

We appreciate your rating!

December 05, 2020

We think the dealership is clean and we find the people who work at the dearer ship very friendly! I always have great service , Francisco makes my visit pleasurable and always make me feel welcome! More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
Dec 07, 2020 -

Rick Case Acura responded

Thank you for your 5-star rating and we hope to continue to serve you in the future!

December 05, 2020

Nice place and personal to deal with. A+Best Acura Nice place and personal to deal with. A+ Best Acura dealer in south Florida. Friendly personal. Ruben Contreras, sales guy, very professional. Recom More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Contreras, Vanessa Torres
Dec 07, 2020 -

Rick Case Acura responded

Thank you for your lovely review and rating Alex! We are so glad that Ruben provided you with a great experience and we hope to serve you again in the future.

December 05, 2020

Everything was just great. My payment was a little more than I expected, but that's ok. My dales rep Edney Francis is fantastic. I always deal with him. More

by pjewellzj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edney Francis, Vanessa Torres
Dec 07, 2020 -

Rick Case Acura responded

We are so glad that Edney provided you with a great experience and thank you for your 5-star rating!

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