Rick Case Honda

Duane Malcom is the best service advisor! His professionalism and knowledge is everything!! I highly recommend him!! He’s very efficient also!! He will have you in and out! He is definitely a His professionalism and knowledge is everything!! I highly recommend him!! He’s very efficient also!! He will have you in and out! He is definitely a huge asset to Rick Case Honda!!! More

HOWARD MOSS - NO 1 - THE BEST IN THE BUSINESS-- THERE IS NO OTHER DEALERSHIP LIKE THIS ONE NO OTHER DEALERSHIP LIKE THIS ONE More

Cesar was very helpful, funny, and friendly. Malik was also a pleasure to work with. Ended up leaving with a new Honda Civic that I love. Malik was also a pleasure to work with. Ended up leaving with a new Honda Civic that I love. More

Oil change at Rick Case Honda took 2 hours, which felt too long. Service was only acceptable, nothing outstanding. I expected a quicker and more efficient experience. Will consider alternatives. too long. Service was only acceptable, nothing outstanding. I expected a quicker and more efficient experience. Will consider alternatives. More

Thank you Cory wells for your prompt service, everything is working perfectly no problem so far everything is working perfectly no problem so far More

Horrible to the point I am pissed. Have not attempted to contact me after voiced concern. Have not attempted to contact me after voiced concern. More

So far the service at Rick Case has been very good. Karen has been a good representative and very understanding of the customers needs. Karen has been a good representative and very understanding of the customers needs. More

Fast and efficient dealer: The employees were amigable and work fast to provide a good service. and work fast to provide a good service. More

Title: Disappointing Experience at Rick Case Honda - FL (Davie, FL) I recently visited Rick Case Honda - FL (Davie, FL) with high hopes of finding my dream car, but unfortunately, my experience left muc (Davie, FL) I recently visited Rick Case Honda - FL (Davie, FL) with high hopes of finding my dream car, but unfortunately, my experience left much to be desired. From the moment I stepped onto the lot, I felt ignored and undervalued as a customer. Firstly, Met with a man who introduce himself as a sales manager Andre Austin who advised Stefan Levy would take care of what I was looking for the staff seemed disinterested in assisting me. Despite my attempts to engage with them and express my preferences, Moreover, Stefan attempted to up sale a c-rv color I didn’t like and even though I point him out the color of the car I did liked. I was met with apathy and indifference. It was evident that they were more focused on other tasks than on catering to my needs as a potential buyer. Furthermore, the pricing strategy by Andre Austin was confusing and inconsistent. I found it challenging to determine the actual value of the cars due to unclear pricing and hidden fees. It felt like the dealership was trying to squeeze as much money out of customers as possible, rather than offering fair and transparent pricing. Overall, my experience at Rick Case Honda of Davie FL was extremely underwhelming. The lack of customer service, poor vehicle on stock available, and unclear pricing left me feeling frustrated and disillusioned. I would not recommend this dealership to anyone in search of a positive car-buying experience. More

The splash shield / lower engine cover came off and needed to have it replaced. Wade Bell, Service Manager gave me an estimate over the phone. Took the car for service today and was so pleased that the needed to have it replaced. Wade Bell, Service Manager gave me an estimate over the phone. Took the car for service today and was so pleased that the the bill was just as Wade quoted me. My car was ready within an hour. Thank you Conmar Vassell service advisor and Wade Bell, Service Manager. More