Rick Case Honda

So far the service at Rick Case has been very good. Karen has been a good representative and very understanding of the customers needs. Karen has been a good representative and very understanding of the customers needs. More

Fast and efficient dealer: The employees were amigable and work fast to provide a good service. and work fast to provide a good service. More

Title: Disappointing Experience at Rick Case Honda - FL (Davie, FL) I recently visited Rick Case Honda - FL (Davie, FL) with high hopes of finding my dream car, but unfortunately, my experience left muc (Davie, FL) I recently visited Rick Case Honda - FL (Davie, FL) with high hopes of finding my dream car, but unfortunately, my experience left much to be desired. From the moment I stepped onto the lot, I felt ignored and undervalued as a customer. Firstly, Met with a man who introduce himself as a sales manager Andre Austin who advised Stefan Levy would take care of what I was looking for the staff seemed disinterested in assisting me. Despite my attempts to engage with them and express my preferences, Moreover, Stefan attempted to up sale a c-rv color I didn’t like and even though I point him out the color of the car I did liked. I was met with apathy and indifference. It was evident that they were more focused on other tasks than on catering to my needs as a potential buyer. Furthermore, the pricing strategy by Andre Austin was confusing and inconsistent. I found it challenging to determine the actual value of the cars due to unclear pricing and hidden fees. It felt like the dealership was trying to squeeze as much money out of customers as possible, rather than offering fair and transparent pricing. Overall, my experience at Rick Case Honda of Davie FL was extremely underwhelming. The lack of customer service, poor vehicle on stock available, and unclear pricing left me feeling frustrated and disillusioned. I would not recommend this dealership to anyone in search of a positive car-buying experience. More

The splash shield / lower engine cover came off and needed to have it replaced. Wade Bell, Service Manager gave me an estimate over the phone. Took the car for service today and was so pleased that the needed to have it replaced. Wade Bell, Service Manager gave me an estimate over the phone. Took the car for service today and was so pleased that the the bill was just as Wade quoted me. My car was ready within an hour. Thank you Conmar Vassell service advisor and Wade Bell, Service Manager. More

That dealership playing around with number, and try to show you one number just to show you what you need, and when you left they sent over some employee to promise you the number you looking to be and tr show you one number just to show you what you need, and when you left they sent over some employee to promise you the number you looking to be and try to bring you back to have you same number, Not honest place to be or spend money or time…if someone try to get lease price for Honda Odyssey sport 10/36 is 559 tax including 889 out of pocket Good luck with those people! More

had a great communication with ethan the finance department great sound business 5 star rating department great sound business 5 star rating More

The overall experience was excellent. I scheduled an appointment with Rice Case Honda ( Weston) service my tire Service department : informed me that I had a nail in rear right tire, re I scheduled an appointment with Rice Case Honda ( Weston) service my tire Service department : informed me that I had a nail in rear right tire, recommended to patch it. More

The representative Karen, was attentive and professional. Answered questions I had at the time of our interaction with a great attitude. Answered questions I had at the time of our interaction with a great attitude. More

Javier Perez was an amazing salesman! He was able to stay in our budget with our car of our dreams. He was able to stay in our budget with our car of our dreams. More

The sales rep, Camilo, took his time going over all the available options and was very accommodating available options and was very accommodating More