Rick Case Hyundai Davie

I’ve been dealing with Rick Case since 2013. Always a good experience. My service Writer, Robert Toppas, is the best Always a good experience. My service Writer, Robert Toppas, is the best More

I wrote a bad review on google. Yousan the sales manager responded that I should contact him , I called he answered and told him he was in a deal and would call right back. Never re Yousan the sales manager responded that I should contact him , I called he answered and told him he was in a deal and would call right back. Never received the call back More

First able, the environment is really fun and the people very kind since I open the Door to go in, my Salesperson is very kind and always looking for better deal for me, it's my second vehicle this year, al very kind since I open the Door to go in, my Salesperson is very kind and always looking for better deal for me, it's my second vehicle this year, also I am really happy for the performance with the Manager, Financer and all Staff. More

First Class Top of the line service! From the beginning to the end, the salesman -Eliezer Castro and Finance- Rolando Velasquez were full of knowledge, courtesy and patience. Thank you f From the beginning to the end, the salesman -Eliezer Castro and Finance- Rolando Velasquez were full of knowledge, courtesy and patience. Thank you for making it the best experience in buying a car! More

World Class Service from beginning to end. Service representative Freddie is awesome as always. Thanks. 5 stars. Service representative Freddie is awesome as always. Thanks. 5 stars. More

Very pleased with the service. Glad to have the car I wanted and the best price on the market. Glad to have the car I wanted and the best price on the market. More

The sales rep. was uninterested in us and on his phone, annoyed that we were asking to look at a car, because we were unsure if we would get a car. He apparently do was uninterested in us and on his phone, annoyed that we were asking to look at a car, because we were unsure if we would get a car. He apparently doesn’t understand that if you’ve showed up at the dealership and are considering a car, odds of you buying one are high, you might just need a little nudge. We instead went to the Hyundai Potamkin dealership and they were interested enough in their customers, and guess what, we bought our car with them. And my car doesn’t have that gaudy “Rick Case” free advertisement on the back. More

They go above and beyond to take care of the customer at service and sales service and sales More

Freddy always takes good care of me and provides updates on when the car will be ready. on when the car will be ready. More

Today 8/8/22 I went in for schedule appt for oil change and maintenance check on vehicle I brought at same dealer Rick Case Hyundai 3 years ago. Daniel L/consultant was great, knowledgeable and efficient. and maintenance check on vehicle I brought at same dealer Rick Case Hyundai 3 years ago. Daniel L/consultant was great, knowledgeable and efficient. But I will add I had originally come on Friday 8/5/22 only 1 consultant available and I couldn’t be seen. I had previously called and left numerous messages to schedule appointments but no return calls. Today it took 2.5hr for oil change. I hope their customer service improves. More