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Rick Case Hyundai Duluth
Duluth, GA
1,109 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,109 reviews
December 12, 2015
Excellent Service The overall process of purchasing and delivery of the car was quick and easy. Employees were quick and efficient with each step of the process. The overall process of purchasing and delivery of the car was quick and easy. Employees were quick and efficient with each step of the process. More
by KITZAI144
Verified CustomerEmployees Worked With
JT Owens, Blessing Iyere
December 11, 2015
great review Exceptional service, explained everything to me, even though my salesperson (debbie) was not there when i went back in t purchase blessing helped out. Exceptional service, explained everything to me, even though my salesperson (debbie) was not there when i went back in t purchase blessing helped out. He really took care of me. More
by KEYOSHA.LIDGE
Employees Worked With
Debbie Normant, Blessing Iyere
December 10, 2015
Great Service Henry O provided me with great service and was patient with me throughout the transaction because i was not sure which car i really wanted between the Henry O provided me with great service and was patient with me throughout the transaction because i was not sure which car i really wanted between the Sonata and the Elantra due to the fact that i was trading in my Genesis Coupe. More
by DavidT
Employees Worked With
Henry Olowu
December 08, 2015
Great experience! This is my second vehicle purchase from Rick Case. Mike Green always helps make it a great experience. I tell all my friends to come here when looki This is my second vehicle purchase from Rick Case. Mike Green always helps make it a great experience. I tell all my friends to come here when looking for a new vehicle. More
by GENKNOWS
December 07, 2015
Awesome! Great staff! I recommend the dealership and jamel to anyone i know that it's purchasing a vehicle. I felt right at home. They tended too every need an Great staff! I recommend the dealership and jamel to anyone i know that it's purchasing a vehicle. I felt right at home. They tended too every need and explained every detail about my car, services etc. More
by EMW0187
Employees Worked With
Jamel Mitchum
December 01, 2015
Duluth location is not typical Rick Case dealership. Sales are OK. Adminstration staff are sucks. This was not what I used to dealing with Rick Case dealerships. Next purchase is Roswell location a 5 s Sales are OK. Adminstration staff are sucks. This was not what I used to dealing with Rick Case dealerships. Next purchase is Roswell location a 5 star one. More
by MELOBEID
Employees Worked With
the lady who handle vehicle registration with trashy attitude., Chris Smith, Joseph Padovano
November 30, 2015
well pleased Your staff was prompt, friendly and knowledgeable. No pun intended but Blessing Iyere was a blessing. Bryan was very helpful. I was well pleased with Your staff was prompt, friendly and knowledgeable. No pun intended but Blessing Iyere was a blessing. Bryan was very helpful. I was well pleased with the dealership. More
by STILLAKID
Employees Worked With
Bryan Seagraves, Blessing Iyere
November 20, 2015
Good Service Joseph made sure i got into the vehicle i wanted and made sure i understood everything that i was agreeing to. He even helped me find a good insurance Joseph made sure i got into the vehicle i wanted and made sure i understood everything that i was agreeing to. He even helped me find a good insurance company that would fit my needs best. More
by ARMAKINS
Employees Worked With
Joseph Padovano
November 19, 2015
Great service!! I never imagined I would be giving a 5-star review on dealer rater, but I have. Rick Case Hyundai service team was excellent! I was there for my brake I never imagined I would be giving a 5-star review on dealer rater, but I have. Rick Case Hyundai service team was excellent! I was there for my brake problem, and was very impressed with how quickly they had things moving along. Tony was honest and straight forward, and that made everything easy and smooth. everyone works there was very friendly and helpful. I would definitely recommend them to anyone looking for great car service team! More
by Rachmc
Employees Worked With
Tony Park, Chong Tennencour
November 18, 2015
Service Dept. unable to fix vehicle. My wife had taken her 2011 Hyundai Genesis Sedan to this dealership service department 4 times and they are still unable to fix the Proximity Sensors My wife had taken her 2011 Hyundai Genesis Sedan to this dealership service department 4 times and they are still unable to fix the Proximity Sensors which are currently not working again. The mechanics keep resetting the sensors which fixes the problem for a couple of days then they fail to work again. All we hear are from Tammy is that we will look at it and, if we reset the sensors and they work, then there is nothing we can do. Not very helpful at all! It's obvious the mechanics are not qualified to repair the vehicle. The service department only has a couple of loaner cars which are currently allocated to customers with blown engines so you have to rent a car from Enterprise Rental and hope the dealership will reimburse you for the rental. The shuttle service is only good for 10 miles from the dealership which doesn't help me. I also dealt with Tony Park who wasn't much help with our vehicle issue. My wife and I will no longer purchase a vehicle from Rick Case dealerships. We also had a bad experience with the service department at Rick Case KIA which is also run by Tammy who works two buildings away from Rick Case Hyundai. We contacted another Hyundai dealership service department and they said they are getting a lot of customers from Rick Case Hyundai dealership due to the poor quality of service in the service department. They said they will fix our vehicle and provide a shuttle pickup/drop-off service to our home which is a 29 miles from the dealership. Update: 12/21/15 - Took our Genesis to the Mall of Georgia (Autonation) Hyundai dealership and they replaced the sensor module on the first visit. Since the repair was made, the Proximity Sensors have been working perfectly. I highly recommend the Mall of Georgia (Autonation) Hyundai dealership. More
by Netstar
Employees Worked With
Tony Park, Tammy Baker
