Rick Case Hyundai Duluth

New car should look new when bought new Spent too much time at the dealership and had to make 2 trips within the first 3 days to finally get the car buffed and waxed as a new car should look Spent too much time at the dealership and had to make 2 trips within the first 3 days to finally get the car buffed and waxed as a new car should look. After the third time, all the specs and poor buffing residue from the initial waxing was removed. The staff is friendly but the after the sale time spent at the dealership took the fun out of buying a new vehicle. More

best car buying experience ever! This was the best car buying experience in my life. There is an underlying feeling of helpfulness and caring from each person I met. I referred a clos This was the best car buying experience in my life. There is an underlying feeling of helpfulness and caring from each person I met. I referred a close friend to this dealership who also purchased a car. I didn't feel the need to shop around and bought my car on the same day I came in. So did my friend! Wonderful people and wonderful car. Thank you Blessing and Bryan! More

Absolutely amazing! I would definitely recommend this dealer ship to anyone! The salesperson I worked with, on my first big purchase was extremely friendly and truly hel I would definitely recommend this dealer ship to anyone! The salesperson I worked with, on my first big purchase was extremely friendly and truly helped me with all my needs and also made it clue if I needed help working the technology to not be shy and give him a call. He even took the time to call me a week later, to see if I had any further question. This was definitely the best experience I've ever had at a dealership. More

Awesome experience buying a car! What a great experience buying a car here! Hamilton Dueberry and Derick Johnson went above and beyond to make my wife and I feel comfortable buying a What a great experience buying a car here! Hamilton Dueberry and Derick Johnson went above and beyond to make my wife and I feel comfortable buying a new vehicle. We felt like we were be treated like we were one of Rick Case's relatives. We got an excellent deal and I would definitely recommend this dealership to anyone looking for a new car. More

Excellent Customer Service First time buying a car where the whole process from start to finish was bearable. Didn't feel like I was getting scammed and the customer service fro First time buying a car where the whole process from start to finish was bearable. Didn't feel like I was getting scammed and the customer service from the sales agent to the financial manager was sincere and professional. More

Great Experience This was my first time buying a vehicle and Ace made it extremely easy. From the time my family walked through the door, everyone was very friendly an This was my first time buying a vehicle and Ace made it extremely easy. From the time my family walked through the door, everyone was very friendly and helpful. Ace asked us questions about what we wanted in a vehicle, and the first car he brought out had everything we wanted and then some. Ace was very knowledgeable and able to answer all of our questions. He even kept my kids engaged while my husband and I discussed the car. All around, Hyundai made my first car buying experience the best I could hope for. More

Excellent experience The customer service at this dealership is excellent. I am happy that I choose this location and I'm so pleased with my new car! The customer service at this dealership is excellent. I am happy that I choose this location and I'm so pleased with my new car! More

A Wonderful experience! My experience 100% exceeded my expectations. Ace and Philip were outstanding throughout the entire sales process. They made sure all my questions and My experience 100% exceeded my expectations. Ace and Philip were outstanding throughout the entire sales process. They made sure all my questions and concerns were answered. They made me feel like family. I will buy my next vehicle with Ace at this Hyundai location. He has a customer for life! Thank you Ace and Philip for making my life easy! Geoff Wall More

Great Customer Service Blessing Iyere was absolutely a BLESSING, even those I was so upside down on my current car, Blessing worked with me, he made me feel comfortable, a Blessing Iyere was absolutely a BLESSING, even those I was so upside down on my current car, Blessing worked with me, he made me feel comfortable, and he gave me great service. I really felt like Blessing cared about me and making sure I got a great deal. Yes it took some time before the deal happen. But the most important thing is they was able to get me out of my high interest rate loan and work out car payment that I could live with. Thank you God for Blessing and his team for making it happen. More

I Got my Dream Car I came to the dealership on a Tuesday with my father to check out some options (a Sonata and an Elantra). They didn't have all of the ones in stock t I came to the dealership on a Tuesday with my father to check out some options (a Sonata and an Elantra). They didn't have all of the ones in stock that I found online, but Blessing Iyere was very thorough and efficient in finding the right car. He explained every step of the way and all of the options, very friendly and personable. Although I was very picky, Blessing was very patient and allowed me to test drive and check out any car I was interested in. We were able to find a 2016 white Elantra with a beige interior, but I wanted a black exterior with a beige cloth interior instead of leather, and I wanted the tech package that included the 7" display screen with navigation. He explained to my father and I that there wasn't one in stock here, but he can easily get one for me by the end of the day at another Rick Case dealership if there was one in stock. I had to leave before I could make my final decision on which car that I wanted, so I rescheduled on Friday. That morning when I walked in, Blessing was able to get the EXACT car that I wanted. It was a 2016 black Elantra sports edition with a cloth beige interior with the 7" display screen with navigation. We took the time to test drive it and check out all the specs. Blessing did a great job demonstrating all of the features with me in the car. The managers there were very friendly and took time to get to know us. We were able to get a proper price, and I left the dealership with my beautiful dream car that day. More