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Rick Case Hyundai Duluth
Duluth, GA
1,109 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,109 reviews
July 01, 2015
Salesman Henry was awesome he was very knowledgeable of the vehicle and his customer service was great... I will definitely recommend this dealership to friend Henry was awesome he was very knowledgeable of the vehicle and his customer service was great... I will definitely recommend this dealership to friends and family.. More
by BRIDGETTESYKES
Verified CustomerEmployees Worked With
Henry Olowu
June 30, 2015
my review is not much different than what i've already said great. i don't know what else to say in this survey except i hope our new hyundai lasts as long as our hondas did. is that enough words? great. i don't know what else to say in this survey except i hope our new hyundai lasts as long as our hondas did. is that enough words? More
by PAPAS.PONTO
Employees Worked With
Dong Kim
June 30, 2015
Awesome, stressfree experience! I was pleasantly surprised by the quality of customer service I received. Everyone was very hospitiable and I received folllow up calls to rate my exp I was pleasantly surprised by the quality of customer service I received. Everyone was very hospitiable and I received folllow up calls to rate my experience (not for sales pressure). I even received $300 off my purchase for completing a survey. My skeptical side was prepared for a "bait & switch" or a long day of haggling. Neither occurred. I merely stated my financial requirements and they were met within minutes. My sales associate (Ace Antoine) was phenomenal! He was patient and actually listened to my wants and concerns. Salesmen at other dealers addressed my husband as if HE made MY decisions (which infuriated me). From our initial meeting, Ace addressed me, with no pressure, and sold me the exact car I wanted. He even took time (AFTER the sale) to demonstrate all the features of my new car. Phillip Stancil in finance was awesome as well. He made sure I received the rate and price I desired. I wish all dealerships would follow their example! More
by JJ
Employees Worked With
Ace Antoine
June 29, 2015
Way to go Rick Case! Everybody was friendly, energetic and the atmosphere was very upbeat. My salesperson (Ace Antonio), was on the ball. He got me the car that I wanted a Everybody was friendly, energetic and the atmosphere was very upbeat. My salesperson (Ace Antonio), was on the ball. He got me the car that I wanted and it didn't take all day! I contacted him via web site on a thursday (we chatted at 2am in the morning! lol) and on Saturday I went in to meet him, a few hours later, Badaboom Badabing, I rolled out in my brand new Sante Fe! More
by DEBBIEGAILMURPHY
Employees Worked With
ANTOINE
June 24, 2015
Outstanding!! Rick Case goes above and beyond in customer service, product quality and reliability! I've be a customer for 4 years and as many vehicles newly purcha Rick Case goes above and beyond in customer service, product quality and reliability! I've be a customer for 4 years and as many vehicles newly purchased. Would go anywhere else to buy or service!! More
by FSTEMP
Employees Worked With
COFFEE
June 23, 2015
Liked the experience I enjoy my car. It is nice and people seem to think it is the best looking hyundai they have ever seen. Very happy i bought it. I enjoy my car. It is nice and people seem to think it is the best looking hyundai they have ever seen. Very happy i bought it. More
by TOM.CHRISTNER
Employees Worked With
Dong Kim
June 14, 2015
Bad Service For the second time I brought my Hundai in for a recall and because of a previous problem I asked the service dept to verify that the part I required For the second time I brought my Hundai in for a recall and because of a previous problem I asked the service dept to verify that the part I required was in stock prior to making the appointment. They assured me they had it. Once again I arrived and was told that the part was not there. Once could be called a mistake but twice???? I will never do business with this dealer again. More
by mdavidson5
Employees Worked With
Tammy Baker
June 13, 2015
My experience was great Mr. Williams was very helpful. I gave the rating of excellent because I have bought about 13 vehicles from this dealership. They have always been there when needed and helpful when I gave the rating of excellent because I have bought about 13 vehicles from this dealership. They have always been there when needed and helpful when I Made my last purchase of the Equus A very happy buyer More
by Frechabar123
Employees Worked With
Richard Williams
June 08, 2015
These guys were nice Didn't meet a guy in there that wasn't nice. i am very glad i bought my first car here. Blessing was a super nice guy. He ran down to the lot 5 times Didn't meet a guy in there that wasn't nice. i am very glad i bought my first car here. Blessing was a super nice guy. He ran down to the lot 5 times to get another vehicle to try More
by SCOTTMCQUEEN
Employees Worked With
IYERE
June 05, 2015
Felt Rushed I felt rushed through the whole process and I felt like they did not meet me on my wants and needs. I was called several times prior to getting the de I felt rushed through the whole process and I felt like they did not meet me on my wants and needs. I was called several times prior to getting the deal done but after that was done and I needed something, no one could be reached. No one returned my calls. No a good way to treat your customers. More
by ROTT117
Employees Worked With
COFFEE
