Rick Case Hyundai Duluth

R.L Williams and Ryshawn Cousar I purchased a 2012 Hyundai Veloster from Rick Case and my experience is far beyond expectation. Ryshawn was the first person I communicated with, and I purchased a 2012 Hyundai Veloster from Rick Case and my experience is far beyond expectation. Ryshawn was the first person I communicated with, and he filled me in with important information that greatly influenced my decision to buy the vehicle. Rick Case offer a 10 year 100k warranty on their use vehicle. Usually this only pertains to the first owner, but Rick Case back their vehicle with this great offer. Ryshawn filled me in this, as I saw the same vehicle at different dealership, Not only do they offer this warranty, they were a lot cheaper. R.L. has made the transition extremely smooth. Phillip wa the F&I manager that wrapped up the deal for me.I was in and out no time. I only wish I lived closer to take advantage of their service department, as I would like to visit these two at the same time as I felt like I'm aide some new friends through this transition, Ask for Ryshawn and R.L.!!! More

He was wonderful! I had a great time test driving a car with him. He is super knowledgeable and knows when someone needs help with doing anything. He is super caring an I had a great time test driving a car with him. He is super knowledgeable and knows when someone needs help with doing anything. He is super caring and did an amazing job with explaining everything to me about pricing. More

OUTSTANDING SERVICE! SALESMAN "DANIEL KIDD" WAS COURTEOUS ALL THE TIME AND TRIED TO HELP ME IN THE WHOLE PROCESS SO SINCERELY...NUMBER 1 SALESMAN IN RICK CASE HYUNDAI DULU SALESMAN "DANIEL KIDD" WAS COURTEOUS ALL THE TIME AND TRIED TO HELP ME IN THE WHOLE PROCESS SO SINCERELY...NUMBER 1 SALESMAN IN RICK CASE HYUNDAI DULUTH. "KEN HINGER' AND "LEE FEIDEN" AND "JOSE' WERE ALSO SO HELPFUL. SALES CONSULTANT "DANIEL KIDD'" WAS SO COURTEOUS AND ATTENTIVE ALL THE TIME IN THE ENTIRE PROCESS OF THE DEAL.HE MUST BE SO VALUABLE ASSET AT RICK CASE HYUNDAI DULUTH! HE HAD EQUIPPED WITH SO GOOD POTENTIAL QUALITIES WHICH ARE NECESSITIES OF SUCCESSFUL SALES CONSULTANT. HE WAS SO EXCEPTIONAL SALES CONSULTANT. HE SHOULD BE CONSIDERED AS EPITOME OF "BEST SALES CONSULTANT" More

Experience not recommended Today I went to this dealer to try to get a price of an SUV for a 36 month lease. A salesman greeted me and of course he had to go see a manager to g Today I went to this dealer to try to get a price of an SUV for a 36 month lease. A salesman greeted me and of course he had to go see a manager to get the price. My English is good, however I asked if anyone spoke Spanish, no one there did. I gave them more than enough information to put a deal together but they chose to wait for an appointment Wednesday with my husband, and refused to give me a price today. I felt they were treating me as a second class citizen, even though I am a full citizen, own my own business here, and I was ready to make a deal. I will not go back to this dealer because of the way I was treated. I NOT RECOMEMENDED this dealer if you look diferent than the people work there!!! More

outstanding customer service This was one of my most pleasurable large purchase in along time, the sales person was very careful in listening to the wants and provided top service This was one of my most pleasurable large purchase in along time, the sales person was very careful in listening to the wants and provided top service, I think it was just a wonderful experience because its hard to find good customer service these days everyone is in a rush these days not realizing we all work hard for our money and need too take time to listen to the customer. Thank you More

Great experience! Will tell all of my friends! Mike was very informative, friendly, and professional! At no point did I feel any pressure from him to buy as has been my experience with almost every Mike was very informative, friendly, and professional! At no point did I feel any pressure from him to buy as has been my experience with almost every other dealership I've ever dealt with, which is a major contributing factor to the purchase of my 2014 Hyundai Tuscon. Dale in the the finance department was friendly and professional as well. This is the first car I've purchased in quite a while and Mike and Dale left me feeling like I was in good hands and not just a number. I feel comfortable saying that I will be doing further business with Rick Case Hyundai in the future and not just for vehicle maintenance. I will also be sure to recommend them to any of my friends looking for a new car. More

We purchased a Tuson on 10/17/2014. The staff was very pleasant, Henry was very knowledgeable about the car we chose. He answered all questions to our satisfaction. If the service depa The staff was very pleasant, Henry was very knowledgeable about the car we chose. He answered all questions to our satisfaction. If the service department is as good I would say we couldn't be happier with a car purchase. More

Your car is ready NOT!!!! Marty was my nightmare when I bought a used Equus..Marty would call and tell me my car is ready for delivery. One time I went to pick up the car and f Marty was my nightmare when I bought a used Equus..Marty would call and tell me my car is ready for delivery. One time I went to pick up the car and found out the car had not even been in for reconditioning service. I was told to drive back to Suwanee and return in 2 hours to pick up the car as it would be ready. I go to pick up the car and was told to go to a gas station and put some gas in the tank. I thought you said the car was ready.???????? This is my second car purchased at Rick Case Hyundai in Duluth and it will be my last. Hurry, Your Car Is Ready!!! Put down your coffee cup Marty and do your job so as to get your cars READY when promised. More

Bought a 2013 Altima one key, no gas I bought a 2013 Altima from this dealership, great car, great price. Hamilton was helpful as much as he could. Once the paperwork was signed and went I bought a 2013 Altima from this dealership, great car, great price. Hamilton was helpful as much as he could. Once the paperwork was signed and went to pick up my car, It had $15 dollars of gas in it, when i test drove it, it was on E. Once he handed me my key, there was only one. When I asked about the spare, he responded with contacting the previous owner a couple times and thats it. So now I'm stuck with one key, and $15 dollars in gas. Hamilton was ok, dealer policy sucks. Will not return for further business or refer. More

My First Car Purchase I exchanged my 2001 Hyundai Sonata with Mr. William Wright using Rick Case Hyundai's Vehicle Exchange Program. He introduced my boyfriend and I to the I exchanged my 2001 Hyundai Sonata with Mr. William Wright using Rick Case Hyundai's Vehicle Exchange Program. He introduced my boyfriend and I to the entire staff, who were extremely polite and helpful. Mr. Wright stayed within our budget, making sure that we only browsed cars within an affordable price range. Both he and Mr. Jose Piscoya, our finance manager, worked very hard to make our budget possible. Mr. Wright was informative of the Exchange Program and also very reassuring of my purchase . Overall, I had an enjoyable experience and am extremely grateful. I will be recommending Rick Case Hyundai to anyone I know that wants to purchase a car. My boyfriend and I love our 2013 Elantra and look forward to any future ventures with Rick Case Hyundai. More