Rick Case Hyundai Plantation

Success! Both my boyfriend and I were very pleased with our experience at Rick Case.Rubin was professional and sweet as can be.Whatever concerns we had they we Both my boyfriend and I were very pleased with our experience at Rick Case.Rubin was professional and sweet as can be.Whatever concerns we had they were answered right away.We love our SUV and would recommend others to visit. More

Hurricane Gift Unfortunately our cars were damaged during Irma. This dealership understood our needs. They were kind, fair, and reasonable. We ended up buying two ca Unfortunately our cars were damaged during Irma. This dealership understood our needs. They were kind, fair, and reasonable. We ended up buying two cars, one new and one used and we absolutely were grateful for the time and attention we received. They turned a difficult time into a pleasant experience. More

Professional and Straightforward I can honestly say, I had fun spending my money at Rick Case Hyundai. I never once felt uneasy or pressured. It was the opposite. I was completely com I can honestly say, I had fun spending my money at Rick Case Hyundai. I never once felt uneasy or pressured. It was the opposite. I was completely comfortable and because of that ease, I was able to let Jose know exactly what I wanted in my Hyundai -- and they made it happen. They even called a few days later to let me know they had gotten my monthly payments even lower. That's seriously unheard of. I had such a good experience, I left there confused as to how it was SO easy. Best car buying experience BY FAR and will recommend everyone that envies my new Elantra Limited to Rick Case. Thank you guys! More

Purchase of New Vehicle Great customer service, great experience. The staff was very helpful and showed me how to use everything in the new vehicle. I would recommend this d Great customer service, great experience. The staff was very helpful and showed me how to use everything in the new vehicle. I would recommend this dealership to my friends and coworkers. I will come back to do future business. More

The best. Everything was perfect dealership is top-notch and so are the people that work there the car I purchased happened to be for my mother and made her ver Everything was perfect dealership is top-notch and so are the people that work there the car I purchased happened to be for my mother and made her very very happy that's often special thanks to Tom Marty and Michael. Thank you again More

Tucso17 Sales specialist was very professional with a nice friendly actitude nice to have business with him he explained all the detail in the process as well Sales specialist was very professional with a nice friendly actitude nice to have business with him he explained all the detail in the process as well as all the possible options the dealer has More

2017 Santa Fe Entire process was painless, straightforward and just overall smoother than the other three dealerships I was dealing with, including another Rick Cas Entire process was painless, straightforward and just overall smoother than the other three dealerships I was dealing with, including another Rick Case dealership (Weston). Helped that I researched the price ahead of time, and Marty’s team and I quickly settled on a final price. More

A professional dealership Fares and Kahlid went out of there way to help me get into my new Sonata! Malik went way above and beyond to help me with financing, I truly can't tha Fares and Kahlid went out of there way to help me get into my new Sonata! Malik went way above and beyond to help me with financing, I truly can't thank him enough!! Great friendly team with the can do attitude. More

Survey Great overall experience. Luis has helped me three times with finding a new car and he always delivers. I'm very satisfied with my new car. Thank you Great overall experience. Luis has helped me three times with finding a new car and he always delivers. I'm very satisfied with my new car. Thank you More

Stay Far Away From this Dealership Don’t waste a second of your time…stay far away from Rick Case Hyundai Plantation. They are absolutely the worst dealership I have ever dealt with. Don’t waste a second of your time…stay far away from Rick Case Hyundai Plantation. They are absolutely the worst dealership I have ever dealt with. Rick and Rita Case should be ashamed of themselves for employing staff who insult and attempt to take advantage of customers. I had a set appointment to meet with Leroy Larson the General Manager on October 4th. On the way to the dealership (10 minutes before my appointment) received a call from Jorge telling me he would be helping me when I arrived. As soon as we sat down the first words out of Jorge’s mouth was I should fill out a credit application. We had not even discussed what vehicle I was interested in. He then left and drove around with a vehicle that I had no interest in. I informed him that I was looking for a certified used vehicle. I had looked at their website the night before and picked out a few certified vehicles and then calculated the fair market pricing on them. He then brought me out to the lot and showed me certified vehicles which were priced very close to the some of the 2017 and 2018 models which had incentives. Having financed 3 Honda Accords, leased 1 and purchased 1 outright in the past, I was well aware of what the fair market prices were for the vehicles I was interested in at this dealership. I test drove one of the newer basic option models and it seemed as though it was a good vehicle. I was told to wait as they were getting me the best deal. The deal I was presented was in no way a good deal. At that point I was done and walked out as I had been there an hour and half already. Considering my situation (car totaled during the hurricane), I was shocked that I was not only insulted by the credit manager on another issue, seemly I was being taken advantage as well due to my immediate need for a vehicle. On October 5th I received a call from a gal at the dealership, she was calling on behalf of Mr. Lawson to see how the appointment went. I told her I was emailing him directly to let him know. To date never received a response or an apology. More