Rick Case Hyundai Plantation

Amazing customer service Adel and Malik did a wonderful job assisting me with buying my first car. They were very friendly and informative. They did their best to help me out Adel and Malik did a wonderful job assisting me with buying my first car. They were very friendly and informative. They did their best to help me out. More

Suv Friendly and courteous staff. Both the financing and sales department reps did a great job helping me to purchase the Santa Fe Sport T. Very accommod Friendly and courteous staff. Both the financing and sales department reps did a great job helping me to purchase the Santa Fe Sport T. Very accommodating More

Review The service was good and friendly. I would recommend this dealership to a friend. There store inventory was great. The overall experience was good an The service was good and friendly. I would recommend this dealership to a friend. There store inventory was great. The overall experience was good and satisfatory. More

"Great service from Andrew & Orlando" I want to thank Mr. Orlando Camacho, the Sales person, for his professionalism , patience and all the help . I want also to thank Mr.Andrew Mang I want to thank Mr. Orlando Camacho, the Sales person, for his professionalism , patience and all the help . I want also to thank Mr.Andrew Mangini , Sales Manager,for solving promptly, with high efficiency and excellent customer skills a little issue we had after the purchase. Last, but not least, I want to send my thanks to Mr. Leroy Larson, General Manager, for his great support and outstanding customer service through to the entire process. "5 STARS" for all these 3 great professionals!!! They made our experience a pleasant one and made us confident that we will return to Rick Case in the future. More

Easy transaction We came in knowing what car we wanted, what color and what we could spend. We paid cash.We were in and out in 3 hours. We came in knowing what car we wanted, what color and what we could spend. We paid cash.We were in and out in 3 hours. More

Customer Service I am submitting this email to recognize your service staff and my interaction with them on Wednesday 8/2/2017. I am a resident of Miami Dade county I am submitting this email to recognize your service staff and my interaction with them on Wednesday 8/2/2017. I am a resident of Miami Dade county approximately 40 miles and an hour and a half from your Hyundai facility on State Road 7. I decided to travel this far due to my negative experience I had with Kendall Hyundai which is approximately 2-3 miles away from my home. I went into the Kendall location and spoke with a representative who informed that there were some issue which he would assist me in resolving. I called three times and spoke with the representative who told he would get back to me, I waited for approximately three weeks and to the date of this email I have not had a response. To contrast my experience with your staff it was like night and day. When I met with Marty he was extremely pleasant, open, attentive and up front throughout the whole process and made every effort to ensure that I was aware of the process to get me in a vehicle. Donovan on the other hand was very open and professional with the financial process to ensure approval for the purchase. Your staff was extremely professional and provided outstanding customer service during the process. I felt Donovan explored all available avenues to ensure my approval and I left your location with a sense of satisfaction. Due to personal circumstances I was not able to be approved , however Donovan provided me with options going forward to ensure approval. Once I have resolved the circumstances which caused me to not be approved for a loan I will defiantly be returning to your facility to make a purchase. Although it is an hour and half drive from my home in Miami I will gladly drive the distance to receive good customer service and a feeling of satisfaction. I am hoping this email will bring recognition to these two employees More

One very satisfied customer Had an excellent experience purchasing my new car. Marty and Malik were very knowledgeable, patient and helpful, the whole process was quick and painl Had an excellent experience purchasing my new car. Marty and Malik were very knowledgeable, patient and helpful, the whole process was quick and painless. I would recommend Rick Case to all my family and friends. More

Excellent Customer Service I am a happy and satisfied customer in purchasing my new vehicle. James was very helpful and professional. He helped me a lot in making my experience I am a happy and satisfied customer in purchasing my new vehicle. James was very helpful and professional. He helped me a lot in making my experience as smooth as possible. More

Satisfied customer This was our first time getting a new car and the staff treated us very well. It was a great experience and will visit again for any additional servic This was our first time getting a new car and the staff treated us very well. It was a great experience and will visit again for any additional services and maintenance. More

Jenna K Review Everyone was very friendly. I went in with a specific car in mind and left with that car. The actual purchase took far too long, but that comes down t Everyone was very friendly. I went in with a specific car in mind and left with that car. The actual purchase took far too long, but that comes down to the technical system used, not any of the members of the team. More