Rick Case Hyundai Plantation

I was so please with all the cas n suv thst i could of made choices from. Anna Danilova provided excellent customer service. She was knowledgable and highly professional. Will recomend this dealership and Anna to my friends Anna Danilova provided excellent customer service. She was knowledgable and highly professional. Will recomend this dealership and Anna to my friends and family. Great overall experience. Will definitely come back. More

great service The staff was professional. They took their time with me and I didn't feel forced to buy a car I didn't want. great and friendly staff. The staff was professional. They took their time with me and I didn't feel forced to buy a car I didn't want. great and friendly staff. More

Orlando, did a bait and switch on me, I FLEW IN FROM DALLAS! My brother in Law contacted Orlando, since they had bought from him before, to ask about a specific car for me. He agreed to the terms we needed, so My brother in Law contacted Orlando, since they had bought from him before, to ask about a specific car for me. He agreed to the terms we needed, so I was told to call him. I made sure he knew the car model, package and lease information so that we would not have opportunities for misunderstanding; Hyundai Sonata Hybrid Limited with Ultimate package, didn't care about color, cared about price. We agreed on the price and lease information. I was set to get exactly what I expected. I wanted to be as specific as possible since I was going to get an airline ticket to fly in an purchase the next day. He confirmed the deal and the car. SO, when I arrive the following day; GUESS what happened, here is the care. Its not a HYBRID? Orlando states hybrid, you never asked for a HYBRID. Then he looked thru his text and said we had a problem. He spoke to his manager and guess what, they can't do the deal I was confirmed, they would loose to much money. LONG STORY SHORT; they made me fly in from Dallas, TX believing one thing and then claimed I never said I wanted that car with equipment. The manger tried to do the numbers song and dance and I didn't allow him. I told him that I didn't want to talk because I would say things that I would regret. DON'T TRUST RICK CASE HYUNDAI PLANTATION, they just want you in the door to sale you what they want not what you need. More

RICK CASE GREAT CUSTOMER SERVICE VERY FAST IN AND OUT THE GENESIS IS ONE OF THE BEST CARS IVE EVER PURCHASED AND WILL PURCHASE AGAIN RICK CASE IS THE BOMB!!!! GREAT CUSTOMER SERVICE VERY FAST IN AND OUT THE GENESIS IS ONE OF THE BEST CARS IVE EVER PURCHASED AND WILL PURCHASE AGAIN RICK CASE IS THE BOMB!!!! More

Great service on a Sunday The staff again was great. Unfortunately, it was late on a Sunday evening and I felt bad that the dealership was closed before we could finalize some The staff again was great. Unfortunately, it was late on a Sunday evening and I felt bad that the dealership was closed before we could finalize some of the paperwork. The staff showed much patience despite that fact and did everything they could to make me & my wife drive away with 2 new vehicles. This dealership is much better than most I've experienced in the past 20 years. Rick & Rita case are great people from what I've heard and it also shows by the way we were treated. I see why Rick Case is number one! ,-, More

Great Experience! Great vehicle, excellent sales and financing staffing. Felt comfortable, and confident thru out the entire buying process. Thank you for a wonde Great vehicle, excellent sales and financing staffing. Felt comfortable, and confident thru out the entire buying process. Thank you for a wonderful experience. Both my wife and I felt comfortable, and completely satisfied with our purchase. More

Made everything so easy. Provided superb customer service. This young man is one to be emulated for his knowledge of Hyundai vehicles and his excellent people skills. Sales Co Provided superb customer service. This young man is one to be emulated for his knowledge of Hyundai vehicles and his excellent people skills. Sales Consultant Jean has gone above and beyond in all aspects in making me comfortable in knowing I made the right decision in purchasing my vehicle. More

excellent service salesman abdel mahmoud was very helpful.the finance manager malik saleh did fantastic job to get me approved by bank.i will refer friends and family t salesman abdel mahmoud was very helpful.the finance manager malik saleh did fantastic job to get me approved by bank.i will refer friends and family to this dealership. More

GENE EVERYTHING WAS GREAT .I have bought my last 3 car from Tony. He always take good care of me. It is great to see that you can count on your salesman to EVERYTHING WAS GREAT .I have bought my last 3 car from Tony. He always take good care of me. It is great to see that you can count on your salesman to know and understand what your looking for. More

Good customer service and good price on vehicle. Friendly staff. Would recommend to anyone looking to buy a new Hyundai. Will come back for future purchases. First appt sc and good price on vehicle. Friendly staff. Would recommend to anyone looking to buy a new Hyundai. Will come back for future purchases. First appt scheduled already. More