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Rick Case Hyundai Plantation

Fort Lauderdale, FL

3.5
2,589 Reviews

925 N State Road 7

Fort Lauderdale, FL

33317

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2,589 Reviews of Rick Case Hyundai Plantation

September 24, 2016

Very poor customer service When it comes to customer service this people don't care, got a new car and no one seems to listen to what I as a customer need and want. More

by hugoverissimo77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eduardo
Sep 30, 2016 -

Rick Case Hyundai Plantation responded

Hello hugoverissimo77, I am sorry that we did not provide the level of service you expected. If you wouldn’t mind reaching out to us directly to discuss further, we would greatly value any additional feedback. Please contact the General Manager Leroy Larson directly via email leroylarson@rickcase.com or call 954-581-5885 ext 7501. Thank you.

September 23, 2016

Love it Had a great time and i love my new car and can't wait until the next time..I love the tv in the waiting room . Thanks Bill Help More

by wickly.herice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Sep 30, 2016 -

Rick Case Hyundai Plantation responded

Hello wickly.herice, Thank you for sharing your experience here at Rick Case Hyundai-Plantation. Your business is very important to us. We appreciate the kind words and 5 star rating! Welcome to the Rick Case Hyundai Family! We hope to see you again soon!

September 23, 2016

New Car My experience was great. I got the car I went in for and Marty was a great person to work with. It's nice tto have a new car. More

by pjvoperamom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Israel
Sep 30, 2016 -

Rick Case Hyundai Plantation responded

Hello pjvoperamom, Thank you for sharing your experience here at Rick Case Hyundai-Plantation. Your business is very important to us. We appreciate the kind words and 5 star rating! Welcome to the Rick Case Hyundai Family! We hope to see you again soon!

September 23, 2016

It was great service The service was great. The guys were very friendly ,nice and informative. My salesman ensured I was comfortable and knowledgeable about the car. My ov More

by businessmind27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Morales
Sep 30, 2016 -

Rick Case Hyundai Plantation responded

Hello, Thank you for sharing your experience here at Rick Case Hyundai-Plantation. Your business is very important to us. We appreciate the kind words and 5 star rating! Welcome to the Rick Case Hyundai Family! We hope to see you again soon!

September 22, 2016

Great experience The car buying process was smooth, quick and hassle free. I didn't feel pressured or forced into anything and would absolutely come again. Thanks guys More

by chrishjimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdel Mahmoud, Malik Saleh
Sep 30, 2016 -

Rick Case Hyundai Plantation responded

Hello Chrish, Thank you for sharing your experience here at Rick Case Hyundai-Plantation. Your business is very important to us. We appreciate the kind words and 5 star rating! Welcome to the Rick Case Hyundai Family! We hope to see you again soon!

September 22, 2016

azera Had a good experience.my fifth or sixth car from Rick Case. Always nice to deal with them. Nice selection of cars. They need more golf carts More

by lisaverebay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember his name, Marty Israel
Sep 30, 2016 -

Rick Case Hyundai Plantation responded

Hello Lisa, Thank you for sharing your experience at Rick Case Hyundai. Your business is very important to us and we appreciate the kind words. Please let us know how we can earn your 5 star rating. We hope to see you again soon. We love having you as part of the Rick Case Hyundai Family!

September 21, 2016

Just want to get the most amount if money from you with minimal work I purchased a vehicle through the Uber Exchange program and I was basically put in a car and not explain my options for uberX and Uber XL which XL wou More

by stanleyrekiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 30, 2016 -

Rick Case Hyundai Plantation responded

Hello Stanley, I am sorry that we did not provide the level of service you expected. Oil changes do average about an hour and a half with an appointment due to the inspection they also do on the vehicle with every service. If you if you would like to reach out to us directly to discuss further, we would greatly value any additional feedback. Please contact the General Manager Leroy Larson directly via email leroylarson@rickcase.com via phone 954-377-7501, or the Service Manager Colin Lord via email colinlord@rickcase.com or call 954-377-7561. Thank you.

September 19, 2016

BE AWARE The reason why I'm writing this review is because I'm stuck with a new car which I buy for my nephew and now I can't get insurance on and it parked an More

by Marlene 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
LeRoy Larson, Donovan Jaehrling
Sep 20, 2016 -

Rick Case Hyundai Plantation responded

Hello Marlene, I am sorry that we did not provide the level of service you expected. If you wouldn’t mind reaching out to us directly to discuss further, we would greatly value any additional feedback. Please contact the General Manager Leroy Larson directly via email leroylarson@rickcase.com or call 954-581-5885 ext 7501. Thank you.

September 18, 2016

Thank you for another great experience purchasing a vehicle. I have been a loyal customer at this dealership since 2008 and have purchased four vehicles so fa More

by luisa31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Morales, Fares Abualown, Malik Saleh
Sep 20, 2016 -

Rick Case Hyundai Plantation responded

Hello Luisa, Thank you for sharing your experience at Rick Case Hyundai. Your business is very important to us and we appreciate the kind words. Please let us know how we can earn your 5 star rating. We are happy to have you as part of the Rick Case Hyundai Family and we hope to see you again soon.

September 17, 2016

Mostly positive Salesman was very good as far as knowledge of extras and courteous. The fist person that came with the offer I felt pa.dded it and came with a hug,h i More

by atheneinc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton jones, Michael Bushman
Sep 20, 2016 -

Rick Case Hyundai Plantation responded

Hello atheneinc, thank you for sharing your experience at Rick Case Hyundai. Your business is very important to us. I am sorry that we did not provide the level of service you expected. If you wouldn’t mind reaching out to us directly to discuss further, we would greatly value any additional feedback. Please contact the General Manager Leroy Larson directly via email leroylarson@rickcase.com or call 954-581-5885 ext 7501. Thank you.

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