Rick Case Hyundai Plantation

I came in for servicing but left in a new car Well, my 2011 Elantra Touring had a recall notice and a few other maintenance issues, so I came in for servicing. While there, Tom Krizanic mentioned Well, my 2011 Elantra Touring had a recall notice and a few other maintenance issues, so I came in for servicing. While there, Tom Krizanic mentioned he'd give me a good deal in trade, if I wanted to look at a new Sonata. Donovan took me on a test drive and showed me all the features of the new Sonata. I made an offer and Tom accepted it; even made it a little better, by rounding down to the nearest 1000. Ted pushed through the paper shuffle in a matter of minutes and, bam, soon I'm home showing the new car to my wife. She loves it. I did good! More

Great Sales Experience The second I started a Tucson research I was contacted by Horacio Andrade and told him exactly what I was looking for. Just before visiting Rick Case The second I started a Tucson research I was contacted by Horacio Andrade and told him exactly what I was looking for. Just before visiting Rick Case in Plantation, I went to a Hyundai dealer in Miami... I was lied to and promised impossible things and numbers that simply could not be met. So, because I live in Miami, I wanted to make sure that I wasn't going to waste my time driving 50 miles up north, I called Eddie and asked him about the probability of me walking out with the deal I wanted and he said that I was going to walk out of there with my car and he kept his promise. He made everything extremely easy and it was even more noticeable after such a negative experience at Kendall Hyundai. There is one thing to be learned and my message with this email, companies are successful because of their employees. Not only did Eddie make a sale in the simplest way possible but he sent me to Malik who made the finance process a fast, accurate and fair one to say the least. He offered me what he knew we needed and explained things thoroughly in a language we all understood. Because complaints are made everyday and measures are taken to improve customer service, I think this is a great opportunity for Rick Case Hyundai to recognize the impeccable work of these two employees: Horacio Andrade and Malik Saleh. Should you have any questions, please do not hesitate to contact me. Best regards, Lucia V. Bacallao More

Worst service experience ever Service dept along with Leroy Larson (General Manager) were no help at all in repairing my car. As a matter of fact Leroy was the rudest person I ever Service dept along with Leroy Larson (General Manager) were no help at all in repairing my car. As a matter of fact Leroy was the rudest person I ever spoke to at a dealership. Never mind the fact they couldn't repair my car, but he insulted me more than once. Considering Rick Case Hyundai takes pride in their customer service it was a shock to me. More

Trading in my car was easy and hassle-free I decided to trade in my 2014 Accent for a new 2014 model and told the dealership I would not put anything down and wanted to keep my payments around I decided to trade in my 2014 Accent for a new 2014 model and told the dealership I would not put anything down and wanted to keep my payments around the same price. Although I have a pretty low credit score they were able to accomplish this so I could walk out with a brand new car the very same day. They were professional, courteous, and very friendly with my mother and I. I would definitely recommend the dealership and the salesman Abdel Mahmoud to anyone interested in a hassle-free car buying experience. More

Experience My husband and bought two cars in two days and had a great experience, the staff was open-minded and patient with me. They even gave me a bow for the My husband and bought two cars in two days and had a great experience, the staff was open-minded and patient with me. They even gave me a bow for the car i bought for my daughter, which was a gift for her college graduation! More

Excellent Mr Andrade very professional, very friendly, detail oriented, helpful and knowledgeable, was very helpful to help us make the wright decision. Th Mr Andrade very professional, very friendly, detail oriented, helpful and knowledgeable, was very helpful to help us make the wright decision. Thank you I appreciated his help More

Sonata I leased 2012 Sonata and I had a good experience for the past two and half year with my car. And, now I switched to 2014 Hundai Sonata I even like it I leased 2012 Sonata and I had a good experience for the past two and half year with my car. And, now I switched to 2014 Hundai Sonata I even like it more. More

new car buying experience The salesman went above & beyond & took time to thoroughly explain all the car features. The saleman & the management went over the figures of the dea The salesman went above & beyond & took time to thoroughly explain all the car features. The saleman & the management went over the figures of the deal completely & fully explained everything. More

Great Customer Service Super friendly staff! Helped us find the right cars for our needs and stayed with us until very late at night to facilitate our tight working schedule Super friendly staff! Helped us find the right cars for our needs and stayed with us until very late at night to facilitate our tight working schedules! I have never had such a great experience purchasing a car! Thank you Donavan and Malik More

EXCELLENT TEAM WORK AND EXCELLENT CUSTOMER SERVICE The whole team was very professional and very helpful. Great customer service. My wife and i have purchased with this team already in 3 different oc The whole team was very professional and very helpful. Great customer service. My wife and i have purchased with this team already in 3 different occasions. first time we bought one car and the next two times we purchase one car for each other and all three times the service from all of them was great. thank you guys for your help! great job More