Rick Case Hyundai Plantation

I would recommend Anwar"Andy" Taylor for sales, he was amazing...my sales experience was great...the motto of we treat everyone as if they were our best friend, Andy did treat me that, but I did no he was amazing...my sales experience was great...the motto of we treat everyone as if they were our best friend, Andy did treat me that, but I did not get the same feeling with Leroy Larson and the service team...I felt like they used intimidation tactics and they worked...This was my first ever brand new car purchase and Andy was great, but the service team took the shine off my new car. I purchased my car at Rick Case based on the motto and the fact he gives out his personal numbers and the doubling of the factory warranty. I will not be taking my car there for service... More

Everyone was amazing and made the process enjoyable. It was very easy and Mo helped a lot with the understanding of the car. I am very happy with everything. was very easy and Mo helped a lot with the understanding of the car. I am very happy with everything. More

I'm very happy with my new Sonata 2013. My experience was amaizing. The customer service and attenction was excellent. I consider that this dealer is the best dealer in the United States of America. was amaizing. The customer service and attenction was excellent. I consider that this dealer is the best dealer in the United States of America. More

This was by far the best car buying experience ever! Thanks to the wonderful sales consultant Omari for being caring and understanding .Omari made this experience for me very comfortable and smooth and Thanks to the wonderful sales consultant Omari for being caring and understanding .Omari made this experience for me very comfortable and smooth and with his knowledge he answered much of my questions. In addition Fares the Sales Manager got me the car I wanted with a very good price which he lifted a great of amount of stress from me helping me along with my budget.Together these two rocked!! I would recommend these guys any time of the day.Thank you guys so much and I am truly happy and satisfied. More

outstanding service all around.from greating to negociation of price to delivery process. I will recommend this dealership to my friend and family.the 200,000 miles warranty and free for life car negociation of price to delivery process. I will recommend this dealership to my friend and family.the 200,000 miles warranty and free for life car wash was amazing More

Frank Martinez is awesome. Mr. Martinez is a truly asset to Rick Case. I highly recomended him to others for his knowledge, patience and professionalism. asset to Rick Case. I highly recomended him to others for his knowledge, patience and professionalism. More

Great experience. Very friendly staff, great warranty, will recommend to all. Free car washes for life. 20 year 200,000 mile warranty on all cars. Andy and Ted were both great. Thanks!! Ryan Shultz will recommend to all. Free car washes for life. 20 year 200,000 mile warranty on all cars. Andy and Ted were both great. Thanks!! Ryan Shultz More

Mr. Andrade is an excellent salesperson. There was no pressure to make a purchase. He was extremely knowledgeable about the Hyundai product line and extremely courteous and respectful. This is the second pressure to make a purchase. He was extremely knowledgeable about the Hyundai product line and extremely courteous and respectful. This is the second new 2013 Hyundai Sonata that I have purchased from this dealership and Mr. Andrade was my salesperson both times. I found him to be completely trustworthy and not trying to deceive me in any just to make a sale. Mr. Goldberg was my Finance person on both of the new Sonata's I purchased from Rick Case. I found him very trustworthy and courteous. I feel he goes out of his way to make sure you understand all facets of the highly complicated car sale/lease transaction. He went over each step of the transaction very slowly and made sure we understood it before moving onto the next step. More

THE FOLLOWING CONCERNS ARE WHY I AM GIVING MY RATING. I WENT TO YOUR LOCATION TO PURCHASE A NEW CAR AFTER ONLINE CAR INFORMATION REQUEST AND SEVERAL PHONE CALLS ON JUN. 2 2013 SUNDAY. I WAS GIVEN ONE PRI WENT TO YOUR LOCATION TO PURCHASE A NEW CAR AFTER ONLINE CAR INFORMATION REQUEST AND SEVERAL PHONE CALLS ON JUN. 2 2013 SUNDAY. I WAS GIVEN ONE PRICE BOTH FOR MY TRADE AND NEW CAR PURCHASE. I DID NOT AGREE WITH THOSE NUMBERS. I REQUESTED TO SEE THE INVOICE FOR THAT CAR ,THEN I WAS TOLD GOOD BYE WHEN A MADE A RESONABLE COUNTER OFFER AND KNEW THAT I WAS BEING RIP OFF. I KNOW EVERYONE IS HUMAN AND CAN HAVE A BAD DAY BUT DON"T TAKE IT OUT ON ME YOUR CUSTOMER . I EXPECT TO BE TREATED LIKE YOU WOULD LIKE. WITH RESPECT. LET ME MENTION THAT I HAD MADE A HYUNDAI PURCHASE BACK IN APRIL 2012 AND I SAW THE INVOICE. ALSO HAVE BEEN LOYAL TO YOUR SERVICE DEPT. SINCE THEN. MAYBE THAT DAY THOSE EMPLOYEES WANTED TO GO HOME BECAUSE I GOT THERE AT 4PM AND NO ONE WOULD EVEN EXPLAIN HOW THEY CAME UP WITH A MONTHLY PAYMENT ,CAR PRICE OR TRADE IN AMOUNT. WHICH BY THE WAY I DISAGREED WITH. TOM @ 754-234-5396 More

Marty Israel is an asset to your dealership, he is professional, he gave my friend and I a test drive, as he told us about the Hyundai. He is an overall nice guy, who seems trustworthy. professional, he gave my friend and I a test drive, as he told us about the Hyundai. He is an overall nice guy, who seems trustworthy. More