Rick Case Hyundai Plantation

I have never had a more pleasant experience when dealing with a car dealership. All of the gentlemen I named were outstanding, esp. Abdel, I am delighted with my new Santa Fe and will recommend this dealers with a car dealership. All of the gentlemen I named were outstanding, esp. Abdel, I am delighted with my new Santa Fe and will recommend this dealership to all of my friends. They treated me with respect and listened to my concerns and I walked out very happy and so was my husband! I came in for an oil change and left with a beautiful Red 2014 Santa Fe. Anthony in the service is who I will ask for when the time comes for service on this car. Helen Lindsey More

Anwar, "Andy", was great to work with. He listened to what I said and didn't try to push. In addition to the "sales" aspect of his job he also provided great friendly customer service. My fr listened to what I said and didn't try to push. In addition to the "sales" aspect of his job he also provided great friendly customer service. My friend and I came together to your dealer ship..he made us fresh popcorn and got us soda's. He used the golf cart which enabled my elderly friend the opportunity to see the cars I was interested in, rather than have her sit in the showroom alone. He also took a chair from the showroom outside for her to sit. Two things regarding finance, I don't recall the gentleman's name. Although he was very thorough, I will say that I was not aware that I would have nothing in my hand regarding the Vehicle Service Contract that I opted to purchase...the contract states, " This completed registration page, together with your Vehicle Service Contract Coverage Booklet, constitues your complete contract". I did not receive any Service contract booklet. also, it was not explained to me that there was a deductible of $100 per repair visit, or an option of "$50 disappearing" deductible...what is that and why was it not offered to me? The second thing was I also purchased the MPP- Maintenance Service plan - I did not notice that I would not have the info until 4-6 weeks after purchase, re-reading all the documents after I was home. I recall that he wrote benefits of one or the other of these plans on the back of a piece of paper, such as ...hard to recall but i mainly opted in as he indicated that any paint scratches, chips , dings etc would be taked care of. Unfortunately I didn't write the items down, so I have no way of comparing what I receive in writing as opposed to what he verbally told me and scratched out on the back of a piece of paper. I kow better than that, but as I said I was unaware that I would not have this info in my hand upon completion of the purchase. Lastly, there was no "Lemon Law" handbook in the glovebox. I will advise you that the gentleman handling my financing did sparsly mention the lemon law but when i indicated that i was aware of what it is, i.e. 3 times//repairs for the same problem, he indicated that you like to say "5 or 6 times" for resolution, I don't believe that your permitted to usurp the law, but then again, it was only verbal communication. Again, there was no booklet in my vehicle. More

Excellent service from Donovan. He has been more than helpful on my car buying experience and has came they with everything promised when I bought my new car. helpful on my car buying experience and has came they with everything promised when I bought my new car. More

The handsome staff at this location are extremely friendly, they cater to you and make sure you leave here completely satisfied. Keep up the excellent job! friendly, they cater to you and make sure you leave here completely satisfied. Keep up the excellent job! More

I had a very nice experience as usual. Andy in the sale department was very patient and very hepful. Nice personality. very professional. I love my car even though I think I should get a better price fo department was very patient and very hepful. Nice personality. very professional. I love my car even though I think I should get a better price for my Elantra. More

Donnie was so knowledgeable about all vehicles I was Donnie was so knowledgeable about all vehicles I was interested in and would not give up until all my wish list was granted. So friendly. He was Donnie was so knowledgeable about all vehicles I was interested in and would not give up until all my wish list was granted. So friendly. He was positive about matters I was dealing with and directed me to the best help possible. What a wonderful person. More

I was greeted even before I entered the store by several eager, helpful salesmen. Donnie was the salesman who took care of me and was very pleasant and helpful. He answered every question and got me appro eager, helpful salesmen. Donnie was the salesman who took care of me and was very pleasant and helpful. He answered every question and got me approved to get a brand new car. From a scale from 1 - 10 I give Donnie a 20. I would defenitely send friends and family to him. Best Experience I've had buying a car. Thank you More

Everything was wonderful thank you for all the help with my purchase. Patrick our salesman expend extent time to explain to us al details of the car and terms. my purchase. Patrick our salesman expend extent time to explain to us al details of the car and terms. More

Abdel did a very good job at taking care of us and making sure our needs were met. We would definitely recommend him in the future. He made our experience at Rick Case an excellent one sure our needs were met. We would definitely recommend him in the future. He made our experience at Rick Case an excellent one More

Horacio had a smile on his face the ENTIRE time and made sure I left feeling good about the purchase. I told him exactly what I was looking for in a car and he went above and beyond. I would recommend Rick sure I left feeling good about the purchase. I told him exactly what I was looking for in a car and he went above and beyond. I would recommend Rick Case to anyone looking for a new car! More