Rick Case Hyundai Plantation

Saleman and service I love my salesman he did a wonderful job The best experience I had in buying a new card Service manager and finance manager where wonderful in my I love my salesman he did a wonderful job The best experience I had in buying a new card Service manager and finance manager where wonderful in my process I will high recommend this Hyundi dealership More

Run away from that dealership We came with my friend to buy a pre-owned sonata. We came to agreement with price with salesman but when the finance manager checked the credit score, We came with my friend to buy a pre-owned sonata. We came to agreement with price with salesman but when the finance manager checked the credit score, he didn’t want to tell what the % they gonna give and when I insisted to say he showed me 15% and I noticed the he added to my finance amount extra thousand. When we told him that it supposed to be a complete different numbers he just said I can’t improve it already because the request is already sent to a bank. He also lied that first time buyer cannot have the cosigner(than for what reason co-signer is???), just was telling if you wanna put a co-signer you have to put when you do a refinancing... stupid. So these liars didn’t want to finance proper amount, so I just left and waisted whole my day and have a extra inquiry on my credit story. Don’t waist the time with Rick Case dealership, go to the better ones. More

Being treated like a person and a dollar sign!!!! We had a great experience with everyone .Abdel Mahmoud, our salesman, We can say enough about but to say that he was a 100 percent at his job. Jonath We had a great experience with everyone .Abdel Mahmoud, our salesman, We can say enough about but to say that he was a 100 percent at his job. Jonathon Rosario , he was great at begin a Giant.fan working with a Patriot fan😊😀.We can not thank you guys enough .We had a great time spending money. We were treated with respect ,it was like dealing with people you knew all your life. This was ours second car from here and if we ever need a 3rd it will be from Rick Case. Thanks for everything. James and Cassandra More

Great Everyone was helpful with the questions that me and my mother had regarding the leasing process. They made us feel comfortable and made us feel like w Everyone was helpful with the questions that me and my mother had regarding the leasing process. They made us feel comfortable and made us feel like we made a good choice. Gio helped with everything and would like to take this time to acknowledge him and thank him for his knowledge on the car and his great customer service. He helped from the time we went in to the time we left driving our new 2018 Hyundai Tucson More

My Experience Luis made every effort to ensure that I received what I was looking for. He was also very patient and addressed all of my needs and concerns. Good j Luis made every effort to ensure that I received what I was looking for. He was also very patient and addressed all of my needs and concerns. Good job Luis! More

Great experience I have to say before visiting this location I went to several other Hyundai locations to purchase a car and unfortunately have to say I was not too pl I have to say before visiting this location I went to several other Hyundai locations to purchase a car and unfortunately have to say I was not too pleased with the customer service at the other locations. Purchasing a car can be very nerve wrecking and Abdel was so friendly and knowledgeable that I was really at ease the whole time. He was with us every step of the way, unlike the other locations, that left me sitting in limbo for at least 1 to 2 hours because they didn't know what they were doing. The best part was the Gong after my purchase! I am very happy with my Hyundai Sonata Sport and would definitely recommend Abdel to family and friends. More

BEST AUTO BUYING EXPERIENCE Jahnyi was right there to greet me at the appointed time and was uniquely qualified to tell me everything I needed to know and feel comfortable in mak Jahnyi was right there to greet me at the appointed time and was uniquely qualified to tell me everything I needed to know and feel comfortable in making my choice to purchase a brand new car. The care and consideration I experienced a week ago makes me want to shout out to the world that if you're in the market for a car, Rick Case is the place to go!!! More

Service Dept. needs HELP in customer service!! Service department needs help! Customers are not priority, its what's in for themselves. I walked in to the service dept. office, not one customer the Service department needs help! Customers are not priority, its what's in for themselves. I walked in to the service dept. office, not one customer there nor in the showroom, cannot say employees are busy, Tom a service advisor was sitting on his desk, I walked up to his desk as he was writing notes with his head downward, this person did not even look up to acknowledge me and I know he heard me coming in from the door entering the office. I stood by him, 20 seconds went by, he did not even attempt to look up just to see who walked in. Another service advisor sitting behind him just starring at me, even that person did not even acknowledged me. I walked out and proceeded to the cashier desk hopefully my car keys and paperwork was there and ready to sign out, it was. WOW, no customer service. On another hand, these people DO NOT call you call you back when you leave a message! I wish they would answer the phone to begin with just to avoid leaving a message because you will not get a return call for sure. This dealership will never get my business on my next new car purchase. Collin Lord (service manager), you need to step it up and put some heat on your service employees, customer service should be a priority! More

good and friendly service From the first phone conversation with Joel Harrison thru the final signing of the lease at the dealership everyone was helpful and friendly. I was j From the first phone conversation with Joel Harrison thru the final signing of the lease at the dealership everyone was helpful and friendly. I was just in looking at what was available at my current leases end which was no for another 3 months. More

Excellent Customer Service!! This place of business Rich Case Hyundai Plantation has the Best of Customer Service. The workers are very attentive to your requests, suggest other o This place of business Rich Case Hyundai Plantation has the Best of Customer Service. The workers are very attentive to your requests, suggest other options just as great if not in your favor. With Professional ethics they displays team work attitude all in each area of work; greet me warm as if i known them for years. I Love the choice an outcome of my purchase. Thank you Gentlemen and kind sales representative Mr Ruben Contreras. More