Rick Case Hyundai Roswell

Excellent service. Extremely patient - brought out 3 different vehicles for us to test drive. Very patient - no pressure. Very well informed - felt we were getting accurate and timely information abou different vehicles for us to test drive. Very patient - no pressure. Very well informed - felt we were getting accurate and timely information about vehicle. Will return for service and additional vehicles, as we already feel some loyalty for the the quality service, financing options, etc.! More

After having finding and test driving the Hyundai Santa Fe I wished to purchase, I began negotiations with Jim Ellis Hyundai. The sales man was very disrespectful to me, to the degree that after leaving t Fe I wished to purchase, I began negotiations with Jim Ellis Hyundai. The sales man was very disrespectful to me, to the degree that after leaving the dealership, I was followed to my car so that I could be cajoled to continue negotiations inside the dealership. This was not an option so I left. I subsequently contacted Rick Banks at the Rick Case Hyundai dealership and told him that I had found the vehicle I wished to purchase, had researched vehicle price, and gave him a bottom line offer for the same vehicle. To my surprise, he agreed. No fuss, no muss, no haggle or negotiation. I took delivery of my vehicle on April 8 and was impressed at how smoothly the transaction went. The business manager was friendly and professional, reviewing options for extended warranty, but never pushing me to purchase. I would definitely recommend this dealership. Car buying for me is akin to asking for a root canal. Not this time with Rick Case Hyundai. When we are ready for another vehicle purchase, we will go back again. More

Allen was very professional and extremely knowledgeable and attentive to my requirements. I had done a good deal of research prior to the visit and he was most helpful in providing all the additional info and attentive to my requirements. I had done a good deal of research prior to the visit and he was most helpful in providing all the additional information I needed. Even though there were some unforeseen delays in the delivery process, Allen was most helpful and sensitive to my situation and things were resolved very satisfactorily. I would recommend the dealer staff and Allen in particular for their overall professionalism. More

Great saleman - made buying a car a pleasure. We got a good price, without the typical "used car saleman" hype. I normally hate buying a car, too much pressure and you typically cannot trust many car sale good price, without the typical "used car saleman" hype. I normally hate buying a car, too much pressure and you typically cannot trust many car salesmen. I got a great car at a fair price and didn't feel exhausted at the end of teh deal. More

The Rick Case dealership is well represented by employee Fred Scott. Fred is the consumate professional; he is a caring & patient listener who maintains regular communication and provides wonderful attentio Fred Scott. Fred is the consumate professional; he is a caring & patient listener who maintains regular communication and provides wonderful attention to every detail of the sales experience. It was an absolute pleasure to work with such a fine professional; Fred made this process move smoothly from start to finish. I would not hesitate to return to Rick Case Cars to work with Fred Scott. Great experience thanks to Fred. Fred Rocks! More

Fred Scott and Derwin were very professional and understood that I was a repeat customer. They asked me what I wanted and gave me just that with no hassle. This is my 4th car purchase from Rick Case understood that I was a repeat customer. They asked me what I wanted and gave me just that with no hassle. This is my 4th car purchase from Rick Case and the service is spectacular. I cant say it any better. You cant find better all around service from sales, service dept and check out. Just awesome. More

What A Group Group Of Fellas!!! Anthony And his What A Group Group Of Fellas!!! Anthony And his Managers Rolled With My Mind Changes And Never Lost Their Cool. I Was A Little Back And Forth From What A Group Group Of Fellas!!! Anthony And his Managers Rolled With My Mind Changes And Never Lost Their Cool. I Was A Little Back And Forth From The Tuscon And Sante Fe. I Was Very Pleased That They Never Showed Signs Of Aggravation.Not To Mention I Bought My Sante Fe In The Pooring Rain...Poor Anthony I Was So Pleased That I Referred My Cousin From Augusta. I Love,Love,Love My Sante Fe And The Guys At Rick Case And Will Refer Everyone I Know To Buy And Hyundai And To Buy It From Anthony At Rick Case!!!! More

I have never been more pleased with the process of buying a vehicle. My salesman Eddie was very nice and knowledgeable and more importantly not pushy. I came into the dealership with the intention of just lo a vehicle. My salesman Eddie was very nice and knowledgeable and more importantly not pushy. I came into the dealership with the intention of just looking at the new Hyundai Elantra and walked away with the car of my dreams. I would like to say thanks to Darren for keeping my friends and I entertained throughout the process and a special thanks to Daniel the finance manager for being upfront and honest. I would recommend this dealership to anyone who can hear my voice. More

Everyone at the dealship was extremely helpful and friendly. Our salesman Anthony Delgardio was friendly, accomdating and extremely knowledgeable about his product. There was not one quetion he could friendly. Our salesman Anthony Delgardio was friendly, accomdating and extremely knowledgeable about his product. There was not one quetion he could answer. We will reccomend to everyone! Mr.&Mrs Powers More

I really enjoyed the experience. Unlike many other dealerships, they were extremely helpful but not pushy at all. I tend to walk away if I feel pushed or frustrated and there wasn't a moment when I th dealerships, they were extremely helpful but not pushy at all. I tend to walk away if I feel pushed or frustrated and there wasn't a moment when I thought that I would leave without a car. Very friendly, helpful, good listeners, worked within my budget, got me exactly what I needed and wanted and followed up several times to make sure everything was working out for me. More