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Rick Case Maserati

4.7

22 Lifetime Reviews

3500 Weston Road, Davie, Florida 33331
Call (888) 475-0818

Top Reviewed Employees

Tiffany Shelton, Finance Manager , Rick Case Maserati

Tiffany Shelton

Finance Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Miguel Perez, Sales Manager, Rick Case Maserati

Miguel Perez

Sales Manager
4.2
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Israel Morales, Service Advisor, Rick Case Maserati

Israel Morales

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Karim Kassim, General Manager, Rick Case Maserati

Karim Kassim

General Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

October 16, 2017

"Excellent sales and service"

- Mar39

I have nothing but good things to say about my experience with the Maserati dealership. I was always treated with great respect, having all questions answered. Miguel and TOny are the best managers- and their team works hard to help you make informed decisions. Their staff is courteous and intelligent- a winning combination. Thank you, Israel Morales , for helping me today. I will always want to bring my family and friends here (and my daughter bought a beautiful Audi Q 5 here), since they have very good pre-owned inventory. And Tiffany responded quickly to get me the appointment I needed. She was amazing!

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Employees Worked With

Miguel Perez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Israel Morales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tiffany Shelton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Karim Kassim
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 28, 2017

"Despicable"

- Icaro Filgueiras

Terrible experience!!!! Took my car for a simple oil change and regular service. They returned the car with the maintenance light on and dirty. Apparently a part needed to be ordered. They never called me back, it is impossible to reach someone that can help, other than scheduling an appointment, which takes 2 weeks to get it done with a loaner. My service advisor, Israel Vasquez, does not answer his cell phone or text, I left several voicemails. When I drove to the dealership, my service advisor had no idea what was going on, no updates whatsoever on the part that we were waiting for, they took the car back to start all over again and find out what the problem was. They had no loaners, they drove me to an Enterprise store and rented me a Mazda 3. It has been 2 months total since the first visit and they can't fix the problem. It is frustrating and the service provided is pathetic!!!! At this point I regret buying the car, which is not all it seems to be, just because it carries a Maserati name. Do not waste your time with this service department! You will regret!!!!!

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Employees Worked With

Israel Vasquez
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 26, 2017

"Professionalism at its Best"

- FLdude1234

From the moment you walk in, you're a part of the family. The staff at Rick Case Maserati is kind and knowledgeable about the brand they sell. The managers are fantastic also and definitely show you that they care where you buy your car (obviously from the Rick Case Group). You can ask anyone there for assistance and never feel like you're a bother. Felix Kushnir made me feel like he was there that day specifically for me. I want rushed or oversold but rather coached as if we had been friends for a long time. The presentation of the car outside and in was perfect. There is no SUV out there that matches the superiority of the Levante for style, performance and value. The finance director Tiffany Shelton knew the ins and outs of the paperwork and made it feel easy and comfortable. Everything was well-explained and I was given many choices without feeling pressured. No one looks forward to working out the numbers but her pleasant attitude and professional demeanor are perfect for that type of job. I would highly recommend Rick Case Maserati to anyone in search of heir next vehicle. You will not be disappointed.

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Employees Worked With

Miguel Perez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tiffany Shelton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Felix Kushnir

Photos & Amenities

  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
  • Hand Wash Car Detailing